
Maddie Richards
Junior Learning and Development Assistant

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About me
Senior Communications Officer
Education

Cheltenham Girls High School
2006 - 2011High School
University of Technology Sydney
2012 - 2012Bachelor's Degree Bachelor of Arts In Organisational Learning Completed 1 year at UTS before transferring
Charles Sturt University
2013 - 2015Bachelor's Degree Bachelor of Communications (Public Relations)/ Bachelor of Business Studies Credit
Experience

Greenstone Financial Services
Jun 2012 - Jan 2013Junior Learning and Development AssistantI worked at Hollard Financial Services now known as Greenstone Financial Services for a short period of time when I was studying at the University of Technology. My role as Junior Learning and Development Assistant gave me an understanding of how a big cooperation incorporated ongoing education and learning for staff and I developed strong organisational skills.Roles included: - Administration work - Creation of training manuals - Working alongside the learning and development team - Working with a Registered Training Organisation in organising training and documentation Show less

Maddie Social Media
Jan 2014 - Mar 2021OwnerMaddie Social Media was a small consultancy business that specialised in the creation and maintenance of social media sites for its clients.

Wells Haslem Mayhew Strategic Public Affairs
Mar 2015 - Feb 2016Wells Haslem is a small consultancy firm based in Neutral Bay Sydney. As a result of my internship at Wells Haslem I was offered a role.Some of my responsibilities and roles included: - Government relations – working alongside senior colleagues to conduct communication with members of the government as part of client strategies.- Stakeholder analysis – conducting analysis for a range of clients. - Media relations – contacting media, conducting media analysis, media releases and media lists- Research – ongoing research for clients on an adhoc basis - Proposals and the development of client strategies - working alongside colleagues in the creation of proposals and strategies. - Client management - Social media management Show less
Account Executive
Apr 2015 - Feb 2016Intern
Mar 2015 - Apr 2015

RPS Australia Asia Pacific
Feb 2016 - Apr 2017Consultant - CommunicationsDuring my time working at RPS I worked for Transport for NSW and Health Infrastructure. Seconded to Transport for NSW in early 2016 for just over two months I worked in the Freight and Regional Development Division, in the Freight Industry and Stakeholder Engagement team. My role included assisting Transport for NSW to liaise with industry stakeholders on projects, including organising workshops and briefings, monitoring communications and responding to enquiries. Stakeholders included groups within the transport and logistics sectors, as well as industry groups and peak bodies within the agricultural, mining and resources, bulk liquids and gas.From April 2016 to February 2017 I worked as the Communications and Events Coordinator in the Communications team at Health Infrastructure. As part of my role I provided ongoing support to the Communications and Engagement Manager taking a portfolio wide approach to communicate Health Infrastructure's projects. Some of my day to day roles included: - Supporting project based communications professionals, in developing and reviewing communications and engagement collateral- Supporting Ministerial and Local MP visits to project sites including the facilitation of approving Ministerial Event Briefs- Management of the Health Infrastructure corporate website (Squiz platform)- Managing project based websites (Kentico platform) and offering support to communications professionals- Managing Health Infrastructure’s social media sites (Twitter, LinkedIn and YouTube) and sourcing project related content- Development of a Social Media Strategy Show less

Aurecon
May 2017 - Sept 2018Communications and Stakeholder Engagement ConsultantAs part of my role at Aurecon I had the privilege to work with a variety of clients across a number of projects.I was seconded with Transport for NSW as a Community Engagement Officer in the Transport Access Program in 2018.The Transport Access Program (TAP) is an initiative to provide a better experience for public transport customers by delivering accessible, modern, secure and integrated transport infrastructure.Prior to this I worked with the Freight Industry Stakeholder Engagement team at Transport for NSW. To support the team, I travelled across Regional NSW collecting feedback from industry stakeholders on the Draft Freight and Ports Plan.I also completed a 7 month secondment with Transport for NSW at the end of 2017 in the Future Transport Communications and Stakeholder Engagement team. The Future Transport Communications team led engagement whilst the draft Future Transport strategy and plans were open for consultation (6-week period October – December 2017).As the Community Engagement Officer I was involved in the development, coordination and execution of pop up style engagement sessions in 33 locations in Metropolitan and Regional NSW. The pop up included the use of a customised caravan with iPads and digital displays encouraging individuals to ‘React to the Future’. I also acted as the lead consultant on the ground at many of the pop up sessions and have gained experience in dealing with a diverse range of community members and handling difficult conversations. Show less

Catalyst Housing Limited
Nov 2018 - Jun 2021As part of my role at Catalyst Housing I was responsible for co-ordinating the delivery of engaging and clear communications campaigns to inform, promote and encourage colleague involvement in a wide range of initiatives and programmes. Notably following Catalyst's merger with Aldwyck, I project managed its first full day conference for 1,000 colleagues at Alexandra Palace in summer 2019. I produced and edited content for key internal channels including e-newsletters (Poppulo), Yammer, digital screens (TVs and desktops), Catalyst intranet (Sharepoint), printed publications and through events such as annual conferences, wellbeing forums and charity drives. Show less
Design, Production and Event Specialist
Oct 2019 - Jun 2021Internal Communications and Event Specialist
Nov 2018 - Oct 2019

Hays
Nov 2021 - May 2022Senior Communications Manager Australia & New Zealand
Health Infrastructure
May 2022 - nowSenior Communications Officer
Licenses & Certifications
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IAP2 Australasia Certificate in Engagement
International Association for Public Participation (IAP2) AustralasiaMay 2018- View certificate

Graphic Design Careers: First Steps
LinkedInJul 2020 - View certificate

Introduction to Graphic Design
LinkedInAug 2020
Volunteer Experience
NHS Volunteer Responder
Issued by Royal Voluntary Service on Jul 2021
Associated with Maddie Richards
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