Jason Kane LIB

Experience

• 

  Bank of Ireland

  Jun 2005 - Sept 2015

  Pulling statistics for all products managed within the fraud unit & producing weekly/monthly MI Reports to higher management. Identify emerging fraud trends on UK & ROI products whilst creating initiatives to mitigate fraud losses.Responsible for reporting fraudulent activity by raising SARs / STRs to the appointed MLRO.Working both incoming and outgoing indemnities / counter indemnities.Gather intelligence and investigate cases as required by liaising UK Banks, Police & CIFAS members.Support the transition of new products and systems into the department whilst leading these projects as required.Actively train and mentor new team members, responsible for QA to ensure staff are following workflows correctly & thus safeguarding that all actions comply with regulatory and internal procedures. Show less Collating statistics for all products managed within the New Business unit & referring data to higher management. Liaised closely with direct channel sales team giving regular updates regarding the status of customer’s applications and where necessary requested additional information to support applications. Responsible for the daily distribution & delegation of workloads, ensuring the accurate processing of loan & credit card applications by way of quality assessment. This role also demanded data entry standards were never compromised & service level agreements were met within agreed time frames. Responsible for motor and personal term loan applications, ensuring all applications received were completed correctly and ready for draw down on system.Employee engagement representative for the New Business Credit Cards / Loans department. This involved organising & coordinating meetings with all team members with a view to raising any in house issues with management & seeking resolutions to any issues raisedEnsuring all standing orders from the previous days drawn down loans were set up correctly. Complying with data protection & money laundering regulations was essential when working all new accounts. Show less

  • Fraud Analyst

    Aug 2008 - Sept 2015

  • Bank Official, Assistant Team Leader

    Jun 2005 - Jul 2008
• 

  ECOMM Merchant Solutions

  Oct 2015 - Jan 2017

  Currently work for a great employer in an exciting work environment at eCOMM Merchant Solutions / Prepaid Financial Services & therefore hold the unique position of working on both the Acquiring & Issuing side of payments world in my dual role as eComm & PFS Fraud Supervisor.Key Responsibilities..- Identification of suspicious activity using our suite of fraud monitoring tools, develop and maintain the company's Fraud Mitigation Strategy.- Design Fraud & Risk Policies, Standard Operating Procedures & Workflows to present to VISA & MasterCard for Audits purposes. - Performing initial investigations and taking immediate corrective action to mitigate losses to the business. - Set Fraud Control measures and remediation programs when on boarding new merchants. - Monitor settlements which merchants are due on daily/weekly basis and review any merchants who show significant variances. - Identify fraud trends at Merchant and portfolio level. Make recommendations to improve negative trends including post mortem review ensuring any gaps that may exist are closed. - Develop fraud identification tools and procedures in line with Scheme and Compliance changes. Respond to Card scheme alerts - Manage Card Scheme Fraud and Chargeback Programs. Work with Merchants to provide remediation Plans to exit schemes and minimise the impact of potential scheme fines- Provide Weekly/Monthly Chargeback and Exposure Reporting to Management. - Review existing workflows & procedures, implement change in order to improve & streamline current processes.- Proactively create & develop new fraud rules on both the acquiring & issuing side of the business.- Liaise closely with system developers to test new rules through our API.- Mentor & train both new /existing members of staff. Show less • Currently working for eCOMM, provider of a vast array of flexible payment acceptance solutions including e-commerce and Mail Order/Telephone Order (MOTO) capability, built around its proprietary technology & PCI DSS compliant platform, to allow merchants quickly and easily to integrate with eCOMM.• Key Duties as an eCOMM Fraud Analyst included completing reviews and fraud assessments to determine if a Merchants account activity is of a suspicious or fraudulent nature (based on fraud indicators) whilst utilising in house systems, third party tools and card scheme resources to complete review templates. • Responsible for conducting ongoing assessments of account activity, analysing data, completing reviews in a timely manner to determine the risk associated with a Merchant’s activity. • Continually monitor alerts and reports to identify trends and patterns ensuring Management are notified in a prompt manner and actions are taken in line with Ecomm’ s Fraud Process and Policy. • Collate Fraud & Chargeback figures in order to produce MI to senior management on a weekly & monthly basis.• Mentoring and training of new team members.• Support eComms Chargeback Specialists when dealing with chargeback, representment, second chargeback & pre-arbitration cases.• Strengthen business relationships, build rapport with both new & existing Merchants by arranging weekly conference calls to address any issues or concerns they might have.• Offer assistance to merchants experiencing high chargeback levels by evaluating live data & offering solutions to resolve issues.• Support the transition of new systems into the Fraud Unit and lead projects as required.• Mentoring and training of new team members. Show less

  • Fraud Supervisor

    Mar 2016 - Jan 2017

  • Fraud Analyst

    Oct 2015 - Mar 2016
• 

  Prepaid Financial Services Limited (PFS)

  Feb 2017 - May 2019

  Ensuring effective controls are in place across all payments channels to reduce the risk of exposure to fraud or money laundering.Provide high level MI Reports to the CEO and Head of Risk & Compliance, on a weekly / monthly basis, detailing any risk related incidents that occurred and the mitigating actions taken as a result. Directly work with Regulators and Banking Partners across Europe to ensure PFS are compliant with Scheme rules and regulatory requirements.Actively prepare for and partake in regulatory audits from the FCA, CBI and Mastercard. Implement alert based rules and reports to detect suspicious behaviour linked to Predicate Offenses. Manage two separate teams of Fraud and AML specialists within the Risk department.Principle contact and chief decision maker for any fraud or money laundering escalations.Project Managed the smooth transition of major projects such as AAV to enrol all account ranges for 3DSecure.Actively contribute to the weekly Risk Committee Meeting and provide guidance on any fraud or money laundering related matters. Respond to Police and Regulatory third-party information requests including DPA requests and European investigation orders. Show less Ensuring effective controls are in place across all payments channels to reduce the risk of the business being exposed to potential losses.Actively contribute to the weekly Risk Committee Meeting by raising any prevalent fraud concerns and seeking sign off on suggested risk reducing measures.Worked directly with Mastercard to project manage the IMPLEMENTATION and integration of their Fraud Tool "EMS" onto the PFS platform. Preparing and submitting the Quarterly Mastercard Report (QMR) to the Board and to Mastercard thus ensuring strict deadlines are met.Ensure PFS Gross and Net fraud basis remain low and in line with scheme requirements.Partake in regulatory audits as required.Provide annual fraud figures to regulators across Europe and the UK in-order to meet regulatory requirements. Develop a team of fraud analysts into a team of fraud specialists using effective mentoring and coaching techniques. Respond to Police and Regulatory third-party information requests including DPA requests and European investigation orders.Work closely with Clients, Account Management and Project Managers to ensure adequate fraud controls are in place before new clients are on-boarded.Ensure internal SARs are suitable for submission to the company MLRO. Show less

  • Fraud & AML Manager

    Jun 2018 - May 2019

  • Fraud Manager

    Feb 2017 - Jun 2018
• 

  PayPal

  May 2019 - Oct 2022

  Subject Matter Expert. •Provide regular MI Reporting and Analysis to a Global Audience of Directors and Senior Leadership.•Strong communication skills. Ability to effectively communicate with TMs, peer leaders & management.•Actively prepare for, and participate in, regulatory audits. •Complete the required quality checks to help coach by balancing risk assessment with merchant growth potential. •Identify under-performing rules and use data to ensure rules trigger more effectively.Team Management.•Proven ability to lead through change management whilst maintaining & driving TM engagement.•Own the performance of my team and the impact to the overall business.•Manage workforce efficiently by ensuring KPIs and Service Level Agreements are consistently met. •Participate in TM selection, internal talent movement, training & closure of knowledge gaps. •Celebrate & recognize TM/team successes & achievements.•Display solid decision making when handling escalations of a higher risk exposure level. •Highly proficient at understanding & articulating the impact of key metrics & department results to Senior Management/TMs.Project Management.•Ability to direct and motivate others to achieve desired outcome.•Created and led a successful Global AHT Project resulting in AHT reductions across all regions.•Owner of Marketplace Segmentation Project for EMEA, responsible for coordinating upskilling and collaborating with Policy in order to implement new workflows and reduce Net Fraud Basis Points.•Possess high level of initiative and a pro-active approach to risk.•Created a platform for TMs to capture emerging fraud trends & take proactive actions.•WFH Deployment, as Project Manager for SFO Dublin I delivered on moving multiple TMs to work from home within a 7day period with limited impact on productivity.•Wellness Ambassador, volunteered to drive employee engagement with Wellness initiates & events on the Dublin site in my role as Wellness Committee Member. Show less

  • Senior Team Lead, Merchant Risk Consulting

    Jun 2021 - Oct 2022

  • Senior Team Leader, Seller Risk Operations

    May 2019 - Jun 2021
• 

  U.S. Bank

  Nov 2022 - now

  EU Business Risk Manager - AML