Md. Sharif Ahammed

Experience

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  Grameenphone Ltd

  Jan 2014 - Jun 2014

  System Engineer, Regional Operations, Dhaka, Technology Division

  • Drive test of different clusters for benchmarking using Qualipoc, SwissQual.• Benchmarking Report & Presentation preparation using MapInfo Professional.• Primary fault handling of Huawei BTS.• Field data collections regarding customer complaints from problematic spots/customers premises based on their complaints.• Coordinate vendors to collect BTS electricity bill collections to secure best services from them.

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  Airtel

  Jul 2014 - Jan 2015

  Service Recovery Engineer

  • Ensure first level fault handling and troubleshooting of OSS parameters.• Different product installations in SIM card.• Technical complain handling of customers such as, resolution SIM installation, Package plan changing, Number acquisition, VAS related activities, MVPP, Blackberry service and other operations related to Back office operations using TABS, MINSAT and other tools.• HLR and VLR profile installation of SIM card.• Coordinate vendors (Huawei & Ericsson) to solve the customer complaints regarding network issues. Show less

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  Grameenphone Ltd

  Feb 2015 - Jun 2016

  System Engineer

  • Ensure first level fault handling and troubleshooting of BTS, transmission network, core network and power equipment’s within defined service level.• Ensure preventive maintenance of network element as per defined time line to ensure network quality.• Ensure execution of optimization work/planned work to support network growth.• Manage and coordinate different vendors to secure best services from them.• Liaison and coordinate with different stakeholders like electricity, law enforcing agencies to get their support for actual billing/support, network security etc.• Implement different OPEX efficiency initiatives.• Attend and visit problematic spots/customers premises based on their complaints to collect detailed technical parameters of the location.• Support other mobile phone operators who are sharing GP premises as part of infrastructure sharing.• Performed PAT of new BTS, 3G works, Cell additions, MW links, Fiber routes and weekly PAT report as a PAT interface of Regional Operations, Chittagong, Grameenphone Ltd.• Fixed Broadband (FBB) configuration and distribution to respective clients as per requirements.• Prepare and present different reports based on requirement. Show less

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  Summit Communications Limited

  Jul 2016 - Mar 2020

  Assistant Manager

  • Working as a team member of a specific region for smooth operation process.• Working to establish MPLS backbone by configuring Juniper routers (MX-480, MX-10, MX-80 & ACX-1000) to carry 2G and 3G data of Telecom operators like Grameenphone & ROBI.• Dimensioning of capacity, Routing Traffic, MUX planning, Circuit assignment plan and Cross- Connection in different nodes.• Ensuring optimum network usage and quality.• Regular fault analysis & take initiative to reduce faults.• Coordinate the operations team to secure the better output.• Preventive maintenance of active & passive network• Support for critical fault handling of core and access power system.• Special project management.• Internal control and reconciliation of asset. Show less

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  Fiber@Home Ltd.

  Mar 2020 - now

  Deputy Manager

   Guide team on underground and overhead fiber deployment & operations Optical fiber rollout & maintenance experience Prepare work progress report daily, weekly, monthly and submit in time to linemanager &/or assigned person Communicate and coordinate with others department for any challenge andtime to time update to PD/DPD. After receive and using the materials all reconciliation will compile and submit toSCM and ensure proper use of materials. Multi operational Team management. TT handling and closing the TT within defined SLA of availability. Maintaining underground and figure.8 cable Working with KMZ and AutoCAD (AutoCAD Optional) AC/DC power system and equipment's such as Telco rectifier, battery, generator,Air-conditioners etc maintenance. Maintain record of all operational materials receive and ensure proper usagethrough software. Ensure safety and security of working personnel's and company assets. Show less