Jenna Santoro

Experience

• 

  Christ Fellowship Church

  Sept 2013 - Jan 2016

  Volunteer

  Provide a safe learning space for childrenEngage children in discussion and lead learning-based activities and gamesTake on a leadership role for younger volunteers

• 

  Tropical Accounting & Payroll Services

  Feb 2015 - Aug 2015

  Office Support Assistant

  Scan and attach files to QuickbooksCreate documents on Microsoft Word and ExcelOrganize and file documents by customer and dateComplete data entry tasksOperate office equipment such as printers and paper shreddersMaintain office cleanliness

• 

  Plato's Closet

  Jun 2016 - Jan 2019

  Keyholder

  Assist customers within the store and over the phonePerform data entry tasks in point of sale systemEnsure cleanliness of store throughout shift Follow store purchasing procedures to ensure quality of productsSet up merchandise displays on the sales floorCoach team members and train new employeesHandle customer issues and complaintsAssist with inventory, including receive and stock merchandise

• 

  Sunrise Abstracting Corporation

  Jun 2016 - Dec 2018

  Virtual Office Assistant

  Type documents with speed and accuracyComplete data entry tasksMake electronic copies of documents and file them appropriatelyCompose drafts of emails

• 

  The Closeout Store

  Jan 2019 - now

  Digital Marketing Manager

  Responsible for developing, implementing and managing marketing campaigns that promote the company and its productsManaging social media accounts including Facebook and InstagramUpdating the company website as neededMessaging potential customers through social mediaUsing Canva and Photoshop to create graphics and advertisements

• 

  Self Employed

  Jul 2019 - Mar 2021

  Academic Tutor

  Tutor students grades 5 through 12 in various subjects including language arts, mathematics and scienceAssist and encourage students in the learning process by teaching skills to improve academic performance and providing positive and constructive feedbackTrack the progress of each student and share with their parent or guardian

• 

  Arcoat Coatings Corp

  Jan 2021 - now

  Outbound Sales Representative

  Making outgoing phone calls using a given phone directory to sell productsConducting online research to find prospective clients and making contact with themUsing scripts to provide information about product’s features, prices etc. and present their benefitsKeeping record of calls and sales and recording useful information