Lucas Roberts

Experience

• 

  City of Laguna Beach

  May 2009 - Feb 2016

  Lifeguard

  - Performed effective risk management techniques- Asserted teamwork and leadership to maximize patron safety- Maintained professional demeanor in the public eye- Furthered skills in responsibility and communication

• 

  Student Outreach at Sonoma State University

  Apr 2014 - May 2017

  Outreach Adviser and Campus Tour Guide

  - Provided daily tours to groups of 100+ members- Managed front desk operations efficiently with coworkers - Delivered tremendous hospitality with patrons- Enhanced public speaking and cordiality skills

• 

  Feast Caterers

  Feb 2015 - Dec 2015

  Caterer

  - Responsible for hospitality services for guests- Served wine and food in a timely manner- Upheld positive and friendly performance- Continued education in food and wine pairings

• 

  Treasury Wine Estates

  May 2016 - Apr 2017

  Hospitality Specialist

  - Set-up and hosted wine tastings and tours for guests- Provide world class hospitality and customer services- Register operations, retail sales and wine club promotions- Assist in events, private dinners and various site activities

• 

  Christopher Creek Winery

  Sept 2016 - now

  Sales and Hospitality Representative

  - Educated and informed private group tastings - Coordinated events on and off premise- Assisted in managing wine club members and consumer relations