Anna Jenkins

Experience

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  King David's Restaurant

  Oct 2017 - Aug 2020

  Gaining experience led me to become a cashier. I managed and prioritized multiple tasks such as bagging over 50 take-out orders an hour, answering over 15 phone orders an hour, organizing and distributing over 10 curbside pickup orders an hour, and handling cash out for over 30 customers an hour. I trained 10 new employees on all duties and responsibilities of the hosting and cashier positions. When business was slow, I restocked shelves, wiped down countertops, swept the floors, vacuumed carpets, cleaned the bathrooms, and cleaned windows. My manager called upon me for both roles whenever needed. Show less As a hostess at King David's, I interacted with over 250 customers per shift and sat them at a comfortable table or directed them toward the register for take out. Every shift I collaborated and communicated with 11 employees to serve food and drinks, restock items as needed, and maintain a clean and friendly environment. I also was responsible for clearing, disinfecting, and setting up over 20 tables an hour. On busier nights, I managed the dining room wait list and set up tables for reservations of up to 15 guests. Additionally, I successfully marketed the best food on our menu to various demographics and increased customer satisfaction and the number of repeat customers. Show less

  • Cashier

    May 2020 - Aug 2020

  • Hostess

    Oct 2017 - May 2020
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  Syracuse University School of Information Studies

  Jan 2020 - Jan 2020

  Entretech NYC Immersion Program Participant

  In the first week of January 2020, I traveled to New York City with a group of 15 students to explore the entrepreneurial ecosystem of 15 innovative technology companies ranging from Google, MLB, LinkedIn, and Foursquare, to startups such as Good Uncle, Wade & Wendy, and Brand Yourself. Throughout this immersion program, I met over 100 alumni of Syracuse University and completed various assignments such as a case study project, a 1000-word paper on what I learned and discovered during my experience, a 500-word blog post comparing and contrasting the various companies I visited, and presented a 5-minute briefing on the company Adswerve.Companies that I visited also included Frame.io, America on Tech, Wethos, Fuzz Productions, Arkadium, Scott’s Pizza Tours, Clarion Capital, and Topps. Show less

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  Syracuse University School of Information Studies

  Jul 2020 - Aug 2020

  Cybersecurity Teaching Assistant

  I collaborated with a group of 7 teaching assistants and the course professor to plan, prepare, revise, and test over 10 lab activities relating to encryption, cryptography, ethical hacking, and social engineering. Together we also developed a 3-hour cybersecurity hackathon with 6 sets of 3-4 injects (tasks) for the 48 students to complete. I answered students' questions and directed students to new resources to learn about cybersecurity. This course occurred every week day for 1.5 hours over 3 weeks and was delivered in an online format using Zoom and Blackboard. Show less

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  PostNet Syracuse

  Jan 2021 - May 2021

  Social Media Marketing Manager Intern

  I created 3 pieces of social media (LinkedIn and Instagram) content for PostNet every week using Canva. I attended 1-2 hour meetings with 12 other interns to review and critique 78 pieces of content weekly. The average engagement on my posts was 6.09%. I improved the average engagement by 4.17% during the second half of my internship compared to the first half.

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  Melody Creek Invitations

  Jan 2021 - May 2021

  Social Media Marketing Manager Intern

  I researched and compiled over 200 hashtags and over 100 photos to write copy for 3 pieces of social media content I designed and created for Melody Creek every week. The average user engagement on my posts was 6.86%. I improved the average engagement by 4.22% during the second half of my internship compared to the first half.I also developed and produced 7 video tutorials that are 1-3 minutes in length to explain how to create various forms of social media content using different methods in Canva. Show less

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  Kappa Theta Pi - Syracuse

  Feb 2021 - Dec 2021

  I planned, organized, and hosted 6 professional development events and workshops including 3 wellness/self-care events, 2 alumni panels covering the topics of Mental Health and Women in Technology, and a networking event with a financial technology company. At these events, I delivered 30+ min presentations, led 1-hour long discussions, and implemented 7 fun and engaging activities. I met weekly with 7 other executive board members to provide updates on my committee, and I oversaw the Community Service and Scholarship chairs. Show less

  • Director of Professional Development

    May 2021 - Dec 2021

  • Community Service Chair

    Feb 2021 - May 2021
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  Synchrony

  May 2021 - May 2021

  Business Leadership Program Extern

  During an immersive 4-day experience, I collaborated with 5 externs to develop and pitch a financial product solution to 4 VPs of Synchrony for a case study competition. My role involved creating a marketing strategy that promoted a Synchrony credit card for a fashion technology company.I job shadowed 4 different employees of the Technology, Marketing, and Sales tracks, listened to 2 Keynote Speakers consisting of Executive VPs of Synchrony, and enhanced my presentation skills during a "Present Like a Pro" workshop.I also participated in a community service activity partnered with WeHero and the Kids In Need Foundation. I decorated 3 draw string bags and filled them will essential school supplies for elementary school students who cannot afford them.Finally, I networked with over 30 professionals in all of the 10 functional Business Leadership Program (BLP) tracks of Synchrony including Technology, Marketing, Data Analytics, Sales & Relationship Management, Enterprise Operations, Finance, HR, Risk Management, Internal Audit, and Credit & Capital Management.Only 60 out of 1500 students across the country were selected to extern, which provided a very well-rounded and intelligent group of people that challenged me and encouraged me to grow.n Show less

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  Syracuse University

  Jun 2021 - Dec 2022

  I helped lead sport trainings for 20+ staff members, ensured the safety of 500+ participants, and provided feedback to referees after each game. I verified player eligibility of 20-50 participants before each game and I set up and took down equipment before and after each shift.Before being promoted to Supervisor, I was an Intramural Official for two semesters. I officiated three 45-minute sports games every shift. At the beginning of each game, I communicated rules and boundaries to 4-16 participants. I recorded the number of points scored and collaborated with 2-4 other officials to resolve conflicts and ensure fair game play. Sports included soccer, futsal, kickball, wiffle ball, pickleball, flag football, basketball, and volleyball. Show less

  • Intramural Sports Supervisor

    Mar 2021 - Dec 2022

  • Office of Alumni Engagement - Alumni Relations & Events

    Jun 2021 - Dec 2021
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  Forever Orange Student Alumni Council

  May 2022 - May 2023

  President

  I planned bi-weekly meetings by creating meeting agendas, preparing slide decks with important updates, and writing follow up emails that summarized information presented during each meeting. I oversaw the executive board, delegated tasks to directors, and communicated with them regularly to ensure successful execution of projects and events. I designed graphics and identified opportunities for social media, organized the recruitment process, and proposed professional development workshops.I volunteered for many events organized by the Office of Alumni Engagement including Orange Central (Homecoming), Boost the 'Cuse (Giving Day), Forever Orange Week, New Student Send Offs, and many more. At these events, I shared my Syracuse story with current students and expressed my enthusiasm for giving back to the Syracuse community. Show less

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  Synchrony

  Jun 2022 - Aug 2022

  Scrum Master Intern

  As a Scrum Master for a front-end development team, I facilitated scrum ceremonies, analyzed team performance with eazyBI (Jira Analytics and Data Visualization tool), met with the Product Manager and Product Owner to ensure 100% accuracy in updating Jira boards and tickets, and developed a capacity plan for the next program increment. In addition to working with my team, I collaborated with 4 interns to strategize a scalable solution for resource tracking which we presented to 6 Agile Release Trains. I also efficiently cleansed data in Excel by identifying and validating security groups for 300+ users, managed 100+ devices for the Synchrony Skills Academy, and coordinated a social event for colleagues in the Innovation Station to connect during the workday. Show less

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  Concept Solutions, LLC

  Jul 2023 - now

  Software Engineer AI & Machine Learning