Shrihari Sivakumar

Shrihari Sivakumar

Student Innovation Engineer

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location of Shrihari SivakumarCoimbatore, Tamil Nadu, India

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  • Timeline

  • About me

    Personal Finance and Business Enthusiast

  • Education

    • SBOA Matriculation and Higher Secondary School, Coimbatore

      2009 - 2015
      Higher Secondary Certificate Maths,Physics,Chemistry,Computer Science
    • Kumaraguru college of Technology

      2015 - 2019
      Bachelor of Technology (B.Tech.) Information Technology
  • Experience

    • FORGE Innovation Accelerator

      Aug 2017 - Dec 2017
      Student Innovation Engineer
    • Lakhshya Cyber Security Labs

      Jun 2018 - Jul 2018
      Intern
    • FluxGen Engineering Technologies

      Jan 2019 - Apr 2019
      Intern
    • LTI - Larsen & Toubro Infotech

      May 2019 - May 2021

      Was part of the Identity and Access Management Support team for one of the largest media and entertainment companies in the world. • Enhanced the efficiency of the team by defining new processes and fine-tuning the existing processes.• Decreased the overall load on the platform by 5%, by undertaking new initiatives.• Resolved Customer's issues and answered their queries via Email (and screen share if required).• Undertook Data management and maintenance tasks with the highest level of efficiency and accuracy among the team members.• Increased the satisfaction level of the client by taking initiatives to minimise the event of an SLA breach.During my time in this project, I got in-depth experience working with• Ticketing tool - Service Now• Collaboration Tool - Slack, Cisco Webex, Microsoft Teams, Zoom • Data Management tool - Sharepoint• Identity Platform - Okta• Testing tool - Postman, Swagger Show less

      • Software Engineer

        Jun 2020 - May 2021
      • Graduate Engineering Trainee

        Aug 2019 - May 2020
      • Graduate Engineering Trainee

        May 2019 - Jul 2019
    • Self Employed

      Jun 2021 - now
      Self Employed
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Shrihari Sivakumar
      Mahatma Gandhi Scholarship Award Ramanandha Adigalar Foundation Mar 2018 Awarded to top performers of each department in the college every year.