Amy Transou

Experience

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  Hampton Inn & Suites Charlotte Airport

  Jan 2012 - Feb 2013

  Assistant Sales Manager

  -Contact prospective clients via phone and e-mail to establish local and national corporate rates.-Visit local accounts to maintain relationships and keep in constant contact with upcoming groups/bookings. -Negotiate rates and create contracts for the meeting room and group room blocks.-Conduct hotel site tours for prospective clients.-Maintain front desk log book and event calendar with the most up-to-date bookings.-Post charges, authorize credit cards, and close out accounts. -Supervise Manager’s Reception Tuesday and Wednesday nights. Show less

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  Hilton Garden Inn & Hampton Inn Charlotte Uptown

  Feb 2013 - Feb 2015

  Sales Manager

  -Book and service City-Wide Conventions, Social/SMERF Groups, and Corporate Meetings for both hotels. -Create and distribute Banquet Event Orders and Group Resumes, and conduct weekly meetings to review them with the staff; serve as liaison between multiple departments.-Prospect new business through telemarketing calls, appointments/site tours, and networking events, while maintaining relationships with current accounts.-Plan and execute quarterly Client Appreciation Events and assist sister HP Hotels with Annual Holiday Party for top clients.-Assist clients with room set-up, catering, and A/V needs while working within budgetary limits.-Maintain social media and creative digital campaigns to send current and prospective clientele.-Participate in weekly revenue calls to identify low occupancy dates and maximize hotel profitability.-Post charges, close out accounts, create invoices, and oversee payment for rebates and commissions.-Report directly to Director of Sales and supervise Sales Coordinator. Show less

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  Cardinal Financial Company, Limited Partnership

  Feb 2015 - Apr 2017

  Loan Processor
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  Visit Charlotte

  May 2017 - now

  Managing programs out of the Northeast Market with 50-499 rooms on peak Supported 4 sales managers and the Executive Director with administrative and clerical duties in the effort to obtain business for CRVA. Provided executive and administrative assistance to the Visit Charlotte office, as well as support for the Executive Director and other departments as needed.

  • Account Sales Manager

    Sept 2023 - now

  • Sales Coordinator

    Aug 2021 - Sept 2023

  • Office Coordinator

    May 2017 - Aug 2021