Deep Enrich
Daniel Salazar
Technical Support Agent
472 followers
San Jose, Costa Rica
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About me
Senior Technical Advisor en Microsoft
Education
Colegio Técnico Don Bosco
2004 - 2009High School Level Technician Software Development
Universidad Veritas
2010 - 2014Licentiate degree Digital Animation
Universidad Estatal a Distancia de Costa Rica
2018 - 2023Bachelor's degree Computer Science
Experience
Stream Global Services
Jan 2010 - May 2010Technical Support AgentTechnical Support for the Slingbox.com account
Sykes
May 2011 - Mar 2013Intel Technical SupportIntel Software Support Group
CRwide
Jan 2012 - nowCEO & CO-Founder
Dell Software
Jun 2013 - Nov 2014Technical Support EngineerProvide support for Desktop Authority users
Fiserv
Nov 2014 - Dec 2017Programmer AnalystLACC support
Microsoft
Dec 2017 - nowSenior Technical Advisor
Sept 2022 - nowTechnical Advisor
Jan 2020 - Sept 2022POD Developer Support Engineer
Dec 2017 - Jan 2020
Licenses & Certifications
- View certificate
Scrum Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and AgileSept 2017
ITIL Foundation v3
AXELOS Global Best PracticeJul 2016
Microsoft® Certified Solutions Associate: Cloud Platform
MicrosoftJun 2017Microsoft® Certified Solutions Expert: Cloud Platform and Infrastructure
MicrosoftNov 2018- View certificate
Microsoft Certified: Azure Administrator Associate
MicrosoftJul 2018 - View certificate
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Scrum Master Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Jan 2018 - View certificate
Microsoft Certified: Azure Developer Associate
MicrosoftDec 2018 - View certificate
Microsoft Certified: Azure Security Engineer Associate
MicrosoftJun 2019 - View certificate
XPROD110 - Product Management: Transforming Opportunities into Great Products
Stanford OnlineSept 2025 - View certificate
Microsoft Certified: Azure Solutions Architect Expert
MicrosoftJun 2019
Languages
- esEspañol
- inInglés
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