
Mahmoud Mady
Sales & customer service

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About me
Category Manager at noon.com
Education

BOA
-
American purchasing society
2014 - 2014CPP / CPPM certificate Certified Purchase Professional ManagerCPP / CPPM

Faculty of Arts - Tanta university
1995 - 1999Bachelor of Arts (B.A.) History
Experience

Landmark Group
Mar 2004 - Mar 2005Sales & customer service
TOYS R US UAE
Jul 2005 - Jul 2016*Ensuring that categories, within a Buying Group, are put together to achieve sales and margin targets of each category*Reviewing all quotes and offers and ensuring that commercially prudent terms are agreed with vendors and these are complied with during execution of buying *Analysing the impact of terms and negotiates commercially acceptable conditions *Reviewing existing and new products within a category and putting together complete range of assortment within each category within a Buying Group *Constantly monitoring toy industry for changing market trends by attending toy fairs, through trade magazines, and ensuring all new products are made available for a concept or a theme *Monitoring and effectively managing the target margin for each category within a Buying Group *Constantly monitoring inventory level and ensuring newness in inventory holdings *Implementing a delivery system to ensure multiple turns of inventory *Constantly reviewing and analysing of competition in different markets to identify potential areas of opportunity and threats *Actively participating in finalising events and promotional campaigns *Ensuring that the Event Management team is informed of new trends in the market, exclusive products in offer, etc. *Identifying products and themes for events Show less
TOYS R US Buyer
Apr 2012 - Jul 2016Retail operation Management
Jul 2005 - Mar 2012

Noon
Aug 2016 - Dec 2019Business Development Manager• Researched industry-related & marketplace trends to managed categories (Toys, Stationery & Automotive ) to develop live selection completeness• Performed research to uncover potential partners and new seller acquisition• Identified key products trending in the market and secure sourcing availability to enhance customer's experience• Marketplace seller onboarding support• Established relationships with key decision-makers within seller's / partner's organizations to promote growth and retention.• Developed and implemented performance improvement strategies and plans to promote continuous improvement.• Identified marketplace sellers' issues and analyzed information to provide solutions to problems.• Prepared a variety of different written communications, reports, and documents.• Develop and train team members interns and business development executives• Attended local and international annual fairs & trade shows Hong Kong / Nuremberg Toys trade fairs – Hong Kong / Germany Birmingham Toys, Stationery & Home trade fair – Birmingham /UK Riyadh, Sharjah, Abu-Dhabi books fairs Paper world middle east Dubai – UAE Automechanika Dubai – UAE Show less

Noon
Jan 2021 - nowCategory Manager• Studied technical aspects of the managed category ( Stationery office supplies / Books & Media ) to identify key quality attributes and cost containment levels.• Mitigated business risk and improved customer satisfaction through thoughtful supplier network design.• Maximized category turnover through proactive management strategies.• Collaborate with marketing and creative teams to sync brand-wide strategies by utilizing the most productive content and exposing the highest conversion drivers.• Manage product launch calendar and work closely with Ecommerce Assistant to get products set up and validated on-site.• Incorporated suggested changes to layouts and promotions to drive sales.• Practiced standard sourcing process of opportunity assessment through supplier on-boarding to achieve goals.• Monitored the market to capitalize on the latest trends.• Researched, prepared for, and led supplier negotiation process for the managed category.• Visited supplier offices and plants to investigate facilities and capacity to meet quality requirements, specifications, and delivery dates.• Liaised with seller operations leaders to address supplier’s / seller’s performance issues and develop solutions.• Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.• Continually maintained and improved the company's reputation and positive image in markets served.• Monitor competitive landscape and site benchmarks• Identified and reported key performance indicators to define successful category management. Show less
Licenses & Certifications

CPP / CPPM from APS
American Purchase Society- View certificate

Business Design: Turning Ideas Into Business
LinkedInJun 2023 - View certificate

Assessing and Improving Strategic Plans
LinkedInJun 2023 - View certificate

Improving Your Leadership Communications
LinkedInDec 2022 - View certificate

How to Slow Down and Be More Productive
LinkedInJun 2024 - View certificate

Transformational Leadership
LinkedInDec 2023 - View certificate

Holding Yourself Accountable
LinkedInDec 2022 - View certificate

How to Think Strategically
LinkedInJun 2024 - View certificate

Time Management Fundamentals
LinkedInJun 2024 - View certificate

Strategic Partnerships: Ecosystems and Platforms
LinkedInJun 2023 - View certificate

Teamwork Foundations
LinkedInJun 2024 - View certificate

Data-Driven Decision-Making for Business Professionals
LinkedInJun 2023 - View certificate

Creating a Positive Customer Experience
LinkedInDec 2022 - View certificate

Communicating to Drive People to Take Action
LinkedInDec 2022 - View certificate

How to Be an Adaptable Employee during Change and Uncertainty
LinkedInDec 2022 - View certificate

Critical Thinking and Problem Solving
LinkedInDec 2022
Languages
- enEnglish
- arArabic
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