Kimberley Nelson Grevious

Experience

• 

  Citibank/Formally Cal Fed Bank

  Jul 2001 - Mar 2003

  IT Consultant - Senior Systems Analyst

  • Provided Senior Systems Analyst support for the Account Analysis Cal Fed to Citibank System Conversion.• Developed Systems Design documents, Implementation scripts, and coordinated activities for multiple Cal Fed to Citibank Dress Rehearsals and phased conversion activities.

• 

  Washington Mutual Bank

  Apr 2003 - Oct 2003

  IT Consultant - Project Lead and Senior Business Systems Analyst

  • Provided Project Lead and Senior Business Systems Analyst support for the HMDA 2004 and USA Patriot Act Project within the Mortgage Lending Information Technology Department.• Developed and maintained Functional and Systems Design Specifications, MS Project Plan, Data Mapping Document and Open/Closed Issues Logs.• Developed Concept Proposal and MS Project Plans for Automated Loan Servicing System Redirect Project.

• 

  First American Title Insurance Company

  Feb 2004 - Mar 2006

  IT Consultant - Project Manager and Senior IT Business Systems Analyst

  • Provided Project Management and Senior Business Systems Analyst support for several First American Web Services (FAWS) platform projects. Facilitated weekly project status meetings, developing and maintaining MS Project Plans, Software Development Plans, Issues/Action/Risk Logs and Management Project Status Reports. • Provided Senior Business Systems Analysis support for the Outsourced Loan Fulfillment Project and WINGS System, a web-based platform that tracked and managed Agency based Title Insurance business. This included preparing Documents of Understanding, Conceptual Design Documents/Use Cases, facilitating working sessions with Systems Analysts to resolve outstanding business issues and reviewing technical documentation for compatibility with the requirements. Show less

• 

  Triad Financial Corporation

  Mar 2006 - Jul 2008

  IT Consultant - Project Manager and Senior IT Business Systems Analyst

  • Provided Project Management and Business Systems Analyst support for the Direct Lending Division of Triad Financial, a leader in the non-prime auto financing industry. • Managed multiple small to medium loan origination system development projects, worked with the business managers to analyze business service requests, prepared requirement documents, developed and maintained MS Project Plans, prepare status reports, managed project risks and issues, and directed development and Quality Assurance (QA) resources to deploy projects successfully to production.• Facilitated multiple weekly project meetings with the Infrastructure Team, QA Team and Direct Project Management Team to communicate project status, plan for future initiatives and allocate resources. Show less

• 

  QBE Financial Partner Services and Bank of America

  Aug 2008 - Mar 2014

  Senior IT Business Systems Analyst

  Provided Senior IT Business Systems Analyst support within Information Technology for QBE’s Mortgage Lender Placed Insurance business. Provided development and maintenance support on QBE’s comprehensive, core insurance tracking system.• Led medium and large size, complex development and enhancement projects, developing business and functional requirement documents, supporting and participating in Quality Assurance Testing, User Acceptance Testing and Post-Production Validation. • Participated and contributed to application development design sessions, including JAD sessions.• Acted as liaison between the business clients and technical staff at all levels to resolve business systems issues. • Worked on projects including several successful Federal Regulatory and Compliance Projects, Lender Implementations and enhancement projects to improve efficiencies within Operations Teams that supported clients. Show less

• 

  Wells Fargo

  Mar 2014 - May 2024

  Senior Technology Business Systems Consultant

  Provided Senior Technology Business Systems Analyst support within Information Technology supporting the Wells Fargo Auto line of business.• Acted as a liaison between the business client and technical team by planning, directing and conducting the analysis of highly complex business issues to be solved with automated systems solutions. • Managed multiple projects and service requests concurrently. Elicited, analyzed and documented requirements, design and process flows. • Provided coordination, oversight and led efforts on IT and business projects and service requests.• Developed detailed business requirements definition and function design specifications deliverables by facilitating collaborative discussions with project/service request team members to obtain consensus and approval.• Monitored requirements to ensure none were missed and were within scope.• Conducted requirement traceability through lifecycle of the effort.• Managed open items, issue and risks and escalates to management, as needed.• Developed and maintained project schedules, meeting agendas and minutes.• Facilitated project and service requests status and topic meetings.• Created and processed change requests.• Provided status updates to IT management and team members.• Sunrised 2 new system applications over a 15-month period, retiring 1 system application over a 9-month period and participating on a large, multiple-year migration of the Wells Fargo Auto client-facing application to the Wells Fargo Enterprise Online Banking Application. Show less