Muhammad Afaq Khan

Experience

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  Dubai Islamic Bank Pakistan

  Feb 2011 - Feb 2012

  IT System Engineer.

  • Resolution of system issues on workstation and server end.• Communications Links troubleshooting• Troubleshoot the application errors• Monitoring and escalation the issues.• Roster management for team.• Maintained System performance.• Performed operating system installation, configuration and verification and testing.• Performed Desktop application installation and configuration,• Installation, configuration and troubleshooting printers.• Delivered optimal solutions for customer´s business and personal needs. Show less

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  Axact

  Jan 2013 - Apr 2015

  Technology Infrastructure Team-Lead of ITSM

  • Troubleshooting network (LAN & WAN) problems and outages scheduling, Upgrades, collaborating with network architects on network optimization.• Monitoring, deployment and maintaining the network devices and servers in the Data-center.• Configure deployment & manage Thin Clients machines.• Install, Update and configure Operating system, Creating Images & run them on requirement also other related Application Software & Utilities.• Managed, Designed and troubleshooting of VMware environment.• Analyze problems, develop creative solutions and assess risks/benefits.• Providing remote and hands on PC support of various hardware and software including Windows XP, 7 & 8 and Microsoft Office products.• Suggesting and providing IT solutions to business and management problems. Setting up user accounts, permissions and passwords.• Leading a team of System and Network engineers for smooth operations. Show less

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  Afiniti

  Oct 2015 - Oct 2016

  Senior System Engineer

  Concern With network staff to ensure smooth and reliable operation.  Deploy new applications and enhancements to existing applications, software, and operating systems.  Interact and negotiate with vendors, outsources, and contractors to secure system related products and services.  Trouble shoot front end network side issues, user end issues & server side issues & escalate to the concern team to solve it.  Install, Update and configure Operating systems as per requirements & standardization.  Test & update the antivirus software on Windows OS & ensure to work under the policy.  Deploy the FTP server to update firmware of hard phones.  Upgrade the firmware of Cisco Phone using the FTP Server using the sip configuration.  Upgrade the firmware of poly-com phone using the FTP server.  Provide support to the outside clients related to VPN connectivity issue, application  Managing Active directory user’s account , password reset & Group policy  Configure & deployment of Kasper Endpoint protection & update it. Show less

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  Axact

  Sept 2016 - Mar 2019

  Associate Architect Server Management

  • Deploy and Administer virtual machines, Migration, cloning & performance measure.• Managed Sophos Endpoint Security and Control Server with Enterprise Console.• Able to manage Microsoft WSUS server .• Installation and troubleshooting SQL Server 2008, 2012 and 2016 on a server.• Administering File Shares, Disk Quotas for File Servers through DFS.• Install Windows Server 2012 R2 and Windows Server 2016 in a domain environment.• Installation Of SQL Server 2008, 2012 and 2016 on a server. Show less

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  Arthur Lawrence

  Mar 2019 - now

  System and Network Engineer

  Experience managing and deploying Windows Servers.GPO and AD administration.Working experience with Active Directory, Group Policy, DHCP and DNSPerforms necessary actions to mitigate ESXi, VCentre, and Windows Server vulnerabilities.Working experience with VMware and vSphere.Microsoft Office 365 administration & related Operational management.Management of backups and replication.Administration of servers and applications including upgrades and roll-outs.Day to day administration and support of IT infrastructure and key applications.Handling 24/7 support of IT infrastructure services for all the business units. Show less