Chassity Hamlyn

Experience

• 

  Blair's No Frills

  Aug 2017 - Sept 2020

  Shift Supervisor

  An authoritative figure for other cashiers, responsible for ensuring high level experience for customers. Handling refunds, price discrepancies and resolving customer complaints. Performing duties such as counting cash and safe, and performing nightly closing and opening procedures.

• 

  Four Points by Sheraton Calgary West

  Jan 2019 - Apr 2019

  Front Desk Agent

  Greeting guests during check in procedure alongside assisting them to their rooms. Responding to guest needs in a timely, friendly manner. Strong communication with other departments to ensure excellent customer experience for guests. Answering phone calls, taking reservations and handling correspondence.

• 

  722 World Bier Haus

  Sept 2020 - Jun 2022

  Shift Lead

  Responsible for seating guests as well as managing the flow of the restaurant to provide timely customer service. Duties include responding to guest needs in a helpful, friendly manner, receiving over the phone as well as electronically placed orders and handling reservation inquiries. Clearing tables alongside assisting staff if need be to aid in the overall success of the company.

• 

  Neo Financial

  Sept 2021 - Dec 2021

  • AML Analyst

    Nov 2021 - Dec 2021

  • Operations Intern

    Sept 2021 - Nov 2021