Shakeel Shareef

Shakeel Shareef

Guest Service Agent

Followers of Shakeel Shareef3000 followers
location of Shakeel ShareefRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Facility Management, Passionate Hotelier, Training, Quality and Recruitment Specialist

  • Education

    • International Institute of Hotel Management and Catering Technology

      2001 - 2004
      Hotel Management Front office 2
    • Atomic Energy Central School

      1986 - 2001
      Bachelor of Commerce (B.Com.) 5
  • Experience

    • Secunderabad Club

      Jan 2002 - Feb 2005
      Guest Service Agent
    • InterContinental Hotels Group

      Feb 2006 - Jan 2010
      • Front Office Training Coordinator

        Jan 2008 - Jan 2010
      • Guests Service Agent

        Feb 2006 - Jan 2008
    • Intercontinental hotel aljubail

      Jan 2010 - Dec 2020
      Rooms Division Quality Manager
    • InterContinental Hotels Group (IHG®)

      Apr 2015 - Dec 2021

      Responsible for creating and implementing training programs and overseeing the development of careers. Sets performance metrics, evaluates productivity, and helps workers create long-term career plans within an organization.Develop, implement, and monitor training programs within an organization.Conduct orientation sessions.Create brochures and training materials.Create testing and evaluation processes.Prepare and implement training budget.Evaluate needs of company and plan training programs accordingly.Conduct performance evaluations.Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.Manage staff of classroom facilitators.Provide performance feedback.Conduct continuing education training.Provide leadership development education.Build solid cross-functional relationships.Assist with the development of strategic plans. Show less

      • Cluster Learning & Quality Manager

        Dec 2020 - Dec 2021
      • Assistant Training Manager

        Apr 2015 - Dec 2020
    • InterContinental Hotel Al Jubail

      Jun 2017 - Dec 2020
      Learning and Quality Manager
    • IFAS

      Feb 2022 - now
      Training and Quality Manager, Recruitment Specialist
  • Licenses & Certifications

    • Advanced Leadership and Development Program

    • Craft Training Certificate

    • Group Training Certifciate

    • Managing Training and Development

    • Highfield Level 3 International Award in Delivering Training

      Aspire Training & Management Consultancy LLC
      Mar 2024
    • IHG Business School

      InterContinental Hotels Group (IHG®)
      Dec 2019
    • Leading Others - Leadership Program

      InterContinental Hotels Group (IHG®)
      Mar 2015
  • Volunteer Experience

    • Team Leader

      Issued by InterContinental Hotels Group (IHG)
      InterContinental Hotels Group (IHG)Associated with Shakeel Shareef