Deep D.

Experience

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  RUTU AUTO GAS PRIVATE LIMITED

  Jan 2016 - Feb 2017

  Supply Chain Management Intern

  During my internship at RUTU AUTO GAS, I had the chance to dive deep into the intricacies of supply chain management, contributing to cost-saving initiatives and improving operational efficiency. I played a key role in reducing transportation costs by 12%, saving the company $70K annually. This was achieved through detailed logistics analysis and optimizing shipping routes, ultimately enhancing both efficiency and reliability.Additionally, I improved forecasting accuracy by 20%, unlocking $40K in sales potential by conducting seasonal demand analysis. This allowed us to better align inventory levels with market needs, ensuring we were prepared for fluctuations in demand. This hands-on experience taught me how even small adjustments in logistics and forecasting can lead to significant business impact. Show less

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  California State University, Northridge

  Sept 2017 - May 2019

  Teaching Assistant
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  ICON CDC - Initiating Change in Our Neighborhoods, Community Development Corporation

  Aug 2018 - Jul 2019

  Business Intern

  During my internship at ICON CDC, I had the opportunity to make a meaningful impact on the organization’s strategic direction. I played a key role in driving revenue growth through market insights and competitor analysis, helping align business offerings with emerging market needs.Additionally, I designed and implemented surveys to assess product-market fit, generating $170K in revenue and providing insights that shaped a new business strategy aligned with market demand. Through this work, I strengthened my skills in data analysis, market research, and strategic decision-making.Working closely with a cross-functional team, I learned how to collaborate effectively, balancing different perspectives while focusing on actionable outcomes. This experience gave me a deep understanding of how businesses can evolve by responding to market needs and leveraging data-driven strategies to drive growth. Show less

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  LTIMindtree

  Oct 2019 - now

  In my role, I focus on more than just resolving incidents or managing systems - I help the business experience IT as a seamless service. My goal is to bridge the gap between end users, vendors, and IT teams, ensuring technology consistently supports business outcomes. From leading a global onsite and offshore team of 20 to managing a portfolio of 35+ critical applications, I drive service delivery that keeps operations reliable, compliant, and aligned with business priorities.I work closely with stakeholders at all levels to ensure IT services add measurable value - whether that’s improving SLA compliance to 98%, increasing user satisfaction above 95%, or ensuring 100% audit readiness in highly regulated environments. By collaborating with vendors, service owners, and support teams, I’ve delivered successful infrastructure upgrades, lifecycle migrations, and SaaS renewals - all completed on time and within compliance requirements.Through these efforts, I’ve built a reputation for being a hands-on service delivery leader who not only resolves critical P1/P2 issues quickly but also drives long-term process improvements. My focus is on creating IT services that are reliable, secure, and user-friendly - enabling the business to operate at its best. Show less In my role, I focused on more than just engineering IoT solutions - I led IT service delivery initiatives that directly impacted reliability, compliance, and operational efficiency. I managed cross-functional teams and partnered with vendors to ensure systems and applications not only worked but added measurable business value.For example, by introducing process automation and predictive analytics, I’ve helped clients minimize downtime, enhance reliability, and save millions in costs. Beyond the immediate wins, these solutions lay the foundation for long-term success by aligning operations with strategic goals and fostering trust with stakeholders.One of the most rewarding aspects of my role is working alongside cross-functional teams to deliver results that matter. Whether it's optimizing asset utilization, automating workflows, or developing innovative analytics strategies, I aim to empower businesses to achieve sustained growth and adaptability in today’s competitive landscape. Show less As a trainee, I gained hands-on experience in IT service delivery and digital transformation projects that directly impacted uptime, reliability, and compliance. My focus was on building the foundations of scalable IT services by streamlining operations, automating processes, and ensuring infrastructure could support business demands.One of the standout achievements was leading a small team to create an automated KPI dashboard. This tool gave executives real-time visibility into IT issues, enabling proactive decision-making and preventing costly supply chain interruptions. These early experiences shaped my understanding of how technology and strategic thinking combine to deliver meaningful business outcomes.These experiences gave me early exposure to ITSM practices, cross-functional teamwork, and vendor collaboration, shaping my ability to connect technology delivery with strategic business outcomes. Show less

  • Technology Service Delivery Specialist

    Jul 2023 - now

  • Technology Service Delivery Engineer

    Oct 2021 - Jun 2023

  • Technology Service Delivery Trainee

    Oct 2019 - Sept 2021
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  AI Frontier Network

  Nov 2023 - now

  Ambassador

  As an Ambassador for the AI Frontier Network, I help foster a community dedicated to empowering individuals and organizations to innovate in the AI era. Our mission is to create a future where AI benefits humanity by connecting entrepreneurs, investors, researchers, corporate leaders, and professionals driving transformative change.