Sima Nosratpour,PPM

Experience

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  Tehranbakhtar

  Sept 2005 - Feb 2010

  Program Manager

  Supported project management activities, including financial and contracting aspects.• Attended project meetings and organized meetings with clients and vendors.• Reviewed and updated project costs and schedules.Assist the Quality Control Manager in developing, implementing, and maintaining quality control procedures and protocols.• Conduct regular inspections and audits of production lines to ensure compliance with quality and food safety standards.• Collect and analyze samples of raw materials, intermediate products, and finished goods to assess quality attributes and identify any deviations from specifications.• Conduct regular inspections and audits of production lines to ensure compliance with quality and food safety standards.• Prepared comprehensive project progress reports Show less

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  Espandar Cement Investment Co. (P.J.S.)

  Apr 2010 - Aug 2012

  Project Coordinator

  Coordinated logistics, and scheduling, and attended various meetings.• Planned and coordinated major yearly events.• Distributed information and reports efficiently

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  Fereshteh asemani day care center

  Sept 2012 - Jun 2022

  Manager and Founder- Early Childhood

  1-Operational Oversight:-Oversee daily operations and ensure the smooth functioning -Implement and maintain efficient operational processes and procedures.2-Resource Management:-Manage resources, including staff, budgets, and equipment.-Allocate resources effectively to meet goals and objectives.-Ensure optimal use of resources to maximize productivity and minimize waste.3-Team Leadership:-Lead, train, and supervise a team of employees.-Foster a positive work environment and promote teamwork and collaboration.-Conduct performance evaluations and provide feedback and development opportunities for team members.4-Process Improvement:-Analyze current operational processes and identify opportunities for improvement.-Develop and implement strategies to enhance efficiency and effectiveness.S-Stay updated with industry best practices and integrate it into operations.5-Quality Control:-Ensure services meet quality standards and customer expectations.-Address any issues related to service quality promptly.6-Budgeting and Financial Management:-Develop and manage operational budgets.-Monitor financial performance and control costs.-Analyze financial data to identify trends and make informed decisions.7-Compliance and Risk Management:-Ensure compliance with industry regulations, policies, and legal requirements.-Identify potential risks and develop mitigation strategies.-Conduct regular audits and inspections to ensure compliance.8-Customer Service:-Maintain high standards of customer service and satisfaction.-Address customer complaints and resolve issues effectively.-Implement strategies to improve customer experience and retention.9-Strategic Planning:-Contribute to the development of strategies and goals.-Participate in long-term planning and decision-making processes.10-Vendor and Supplier Management-Negotiate contracts and ensure timely delivery of goods and services.-Monitor vendor performance and address any issues. Show less

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  GenesisLink Canada

  Aug 2022 - Aug 2023

  Program Coordinator & im/migrants Counsellor

  Provided comprehensive client support to immigrants, addressing their needs and challenges in accessing services and support.• Conducted client interviews, gathered relevant information, and assessed needs.• Ensured accurate data management and made referrals to other community programs and services.• Provided administrative support and maintained office supplies.

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  Aromessö Café

  Aug 2022 - Feb 2023

  Operations Manager

  • Assesses and responds to clients needs and upselling additional packages .• Supervised and supported a team of staff, ensuring smooth operations and solving conflicts and manage clients relations, ensure the safety and security protocols.• Designed and implemented tracking sheets for increased efficiency.• Enforced café policies and procedures, ensuring compliance among staff members.• Assisted with recruitment, onboarding, and training of new staff.• Managed social media platforms for customer attraction and advertising efforts Show less

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  Ottawa Community Immigrant Services Organization - OCISO

  Sept 2023 - now

  Mentorship Facilitator / Employment Counselor The incumbent will facilitate mentoring to employment, offering immigrants and refugees, primarily women, the opportunity to engage in a directed mentoring relationship with a mentor who will support them in their efforts to obtain employment in their chosen field in regulated professions and in skilled trades in Canada. Conduct client intake and assessments; assess client’s employment readiness, and define short/long term career goals Deliver client orientation sessions Identify mentor/mentee matches, establish mentorship matches, and conduct introduction sessions Provide ongoing support of mentor/mentee match Providing employment counselling to clients Provide referrals to other partner programs/services as needed Coordinate program networking events and workshops Maintain mentor/mentee database for the purpose of detailed activity/outcome tracking Participate on internal committees and working groups as required Show less

  • Mentorship Facilitator-Employment Counsellor-CRP

    Aug 2023 - now

  • Mentorship Facilitator-Career Mentorship program

    Sept 2023 - Nov 2023