William Lampert SAFe 6 POPM

Experience

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  Kennywood Park

  Jun 1996 - Sept 1999

  Refreshments worker
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  Highmark BCBS

  Sept 2001 - Jan 2009

  Call Center Representative/Claims Adjustor

  Handled inbound calls in regard to Member claim problems, Website issues, and benefit questionsHandled claims adjustments in related to member's inquires

• 

  Highmark Inc.

  Jan 2009 - Jan 2013

  Senior Business Analyst
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  DICK'S Sporting Goods

  Jan 2014 - Jun 2014

  Business Analyst
• 

  Mosaix Software

  Jul 2014 - Dec 2014

  Business Analyst
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  Black Box Network Services

  Dec 2014 - Aug 2015

  Business Analyst
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  Philips Respironics

  Aug 2015 - Feb 2023

  Product Owner/ Business Analyst
• 

  Sinclair Broadcast Group

  Jan 2023 - Jan 2024

  Product Owner

  • Managed and performed day-to-day product owner activities including the definition of product specifications, requirements, user stories, high level technical and user experience flows. • Built, managed and refined product backlogs through prioritization and negotiation with key stakeholders and by understanding the technical feasibility and economic considerations towards delivering continuous business. • Assisted in the development of short and long-term product roadmaps with milestones and key metrics. • Facilitated requirements gathering sessions and properly interpreted business needs and translated into functional requirements. • Validated recommended solutions align with business goals and objectives, working closely with Architecture, Security and Systems teams. • Conducted on-going prioritization sessions with stakeholders for certain solutions. • Established and maintained relationships with third party vendors, to align with the product roadmaps. • Supported development, assigned tasks and monitored the progress of activities assigned to the Development team. • Assisted in the deployment and validation of solutions in UAT and Production environments. • Assisted in change management Minder weergeven

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  The TJX Companies, Inc.

  Sept 2024 - now

  Product Owner