
Leslie Oliveira

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About me
Leader, Driver of Process Improvement and Organizational Change
Education

University of Massachusetts Dartmouth
2004 - 2008Bachelor of Arts (B.A.) Sociology
Johnson & Wales University
2014 -Associate's Degree Baking and Pastry Arts/Baker/Pastry Chef
Experience

Fellowship Health Resources
Feb 2006 - Feb 2010Quality Improvent Specialist
Jun 2008 - Feb 2010Mental Health Counselor
Feb 2006 - Jun 2008

MEDITECH
Feb 2010 - nowManager of a team of Senior Analysts responsible for ensuring that there is sufficient enhancement documentation for our customer ahead of their scheduled updates. Defining clear objectives and goals for the team and ensuring proper planning and alignment of workload in an effort to meet timelines and expectations. Alternatively, holding staff accountable to ensure that their performance aligns with their responsibilities and provide coaching and assistance when needed. Providing direction and leadership to the team as well as guidance in navigating challenges, and ensuring job satisfaction while upholding the company's quality principles. Show less Provide leadership and oversight of the Project Management team within the division by implementing structure, governance, and quality standards to all project related content, both internally and externally, to ensure successful implementation of new programs throughout the Professional Services organization. This includes creating project plans, decision documents, and overall resource management. Additionally, coordinate and manage internal projects for the division and serves as an ongoing liaison to on-prem teams. Show less
Manager, Update Education
Dec 2024 - nowProject Manager Update Education
Oct 2023 - Dec 2024Project Manager, Professional Services Operations
Dec 2021 - Oct 2023Senior Analyst Quality Management and Medical Devices
Apr 2017 - Dec 2021Analyst, Quality Management
Dec 2014 - Apr 2017Supervisor, LIS Applications
Feb 2010 - Dec 2014
Licenses & Certifications
- View certificate

ASQ Certified Manager of Quality/Organizational Excellence
ASQ - World HeadquartersMar 2021
Languages
- enEnglish
- poPortuguese
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