Sarah Foster

Experience

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  UTC Climate, Controls & Security

  Apr 2005 - Nov 2019

  Created and executed marketing strategies to support new product launches on intrusion monitoring, video surveillance and fire & safety products to meet business objectives. Collaborated with Product Marketing Managers to develop and produce the following marketing assets: brochures, data sheets, product catalogs, promotional flyers, product showcase videos, press releases, solution guides and more.Managed marketing efforts for sustaining initiative projects including direct mail campaigns, socialmedia campaigns and product showcase videos to reinforce product awareness and benefits. Show less Produced and crafted technical documentation for software and video surveillance products, including user manuals, training workbooks, installation manuals, release notices, context-sensitive online help and API documentation.Collaborated with software developers, engineers and subject matter experts in developing conciseand accurate end user technical documentation.Established standard work and process on technical documentation projects, including drafting, review workflows, file naming, storage and archiving standards. Show less

  • Marketing Manager

    Sept 2014 - Nov 2019

  • Senior Technical Writer

    Apr 2005 - Sept 2016
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  Western Digital

  Feb 2020 - Sept 2022

  Senior Technical Writer

  Responsible for technical documentation for data storage products, including user manuals, technical reference manuals, data sheets, application notes, and moreDeveloped technical documentation to fulfill product requirements and support new product launches and sustaining initiativesCollaborated with marcom team to ensure timely delivery of required technical documents for new product introductionsAssisted in developing workflows and process to adopt new project management tool for the Technical Publications teamTrained and mentored junior technical writers on standard documentation tools and best practices, as well as creating reusable content to maximize project efficiency Show less