Yong Mccullar

Experience

• 

  Walmart

  Jan 2006 - Jan 2014

  Customer Service Representative

  Delivered exceptional customer service to every customer by leveraging extensiveknowledge of products and services and creating welcoming, positive experiences inmultiple store departments including jewelry and women’s departments. Developedpositive relationships with customers to promote loyalty, increasing customer satisfaction.Performed checkouts, obtained cash and credit card payments, resolved balances andclosed out register as a cashier.• Assisted over 100 customers daily by answering questions in a helpful and empatheticmanner.• Maintained an accurate and balance of cash drawers consistently over 8-hours shifts. Show less

• 

  Walmart

  Jan 2015 - Dec 2015

  Accounting Office Associate

  Worked with a team of 3 accounting associates reporting to retail accounting manager tomonitor and record $500k in day-to-day cash transactions for the Newnan Walmartlocation. Collected cash and balanced all cash registers, logged and correcteddiscrepancies and prepared daily bank deposits. Maintained credits, debits and cashrecords. Compiled, analyzed and reviewed credit card transactions. Confirmed individualcash transactions prior to month-end closing process. Verified cash flow and electronictransactions from credit card system to balance registers. Trained new employees onproper cash routines, procedures and requirements.• Assisted cashiers in accurate money handling, set up, tested and balanced registers toensure accuracy.• Balanced daily cash flow statements and performed basic accounting.• Generated nightly financial reports for store management.• Arranged cash and electronic payment records, maintaining organized financialrecords. Show less

• 

  University of West Georgia

  Aug 2016 - Dec 2019

  Undergraduate Student

  Saudi Arabian Driving Project: Collaborated with student team members to create acomprehensive business plan that determined the viability of marketing vehicles to womendrivers in Saudi Arabia. Produced SWOT analysis, determined financial objectives,performed break-even analysis, balance sheet and cash flow statements.• Ascertained the impact of purchasing more American Products on the US Economy,projecting billions in manufacturing income and millions in government tax revenue. Show less

• 

  H&R Block

  Sept 2019 - Oct 2021

  Tax Specialist

  Maximizing my clients' refunds or minimizing their amount-owed is paramount to my success as a tax professional.

• 

  Highgate

  Jul 2021 - now

  Night Auditor