Alexandre Joint

Experience

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  ATV

  Feb 2004 - Dec 2004

  Marketing and Communication Director

  express shipping company- In charge of internal (newsletter) and external communication (towards customers, shareholders)- Supervision of prospecting and commercial communication, invitations to tender, website update, press/public relations- Supervising of acquisition operations

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  Crickee Technologies

  Sept 2005 - Jul 2007

  Support and Help Center Manager

  Co-founderHead of Tests and support department.The testing part was all about GSM devices, was here to check how easily the numerous platforms could have access to wap/websites, download and install Java applications and register + use our service.The support part included blog writing, forum management, communication with the users, help section, database management among other tasks.

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  IEC Telecom Group

  Dec 2007 - now

  Managing service-related (anything non-hardware) activity, projects and teamsEnsuring:- Pre and Postpaid customers get served on a timely manner- All Billing tasks get done (timing and accuracy) - OSS/BSS projects- All new services get integrated (Mobile and Fixed satellite services, VAS)Team management in a multi-cultural and multi-site environment.Industry: Satellite Telecom (MSS, FSS)Dealing with operators such as: Inmarsat, Thuraya, Iridium, Globalstar, Inmarsat GX/FX, Yahsat, Telenor ... Show less - Project Lifecycle Managementfrom requirements gathering internally and externally through implementation of solutions: OptiSIM (billing, airtime management, provisioning, pre & postpaid).- Team Management - Pricing Strategy- Building Synergies- In touch with sales teams, large accounts, solution providers --> Identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client of the IEC Telecom GroupReporting on status updates to C-level management Show less - The IEC TELECOM group has been specialized in mobile satellite communications services for 15 years.- Paris based, with subsidiaries in Dubai, Singapore, UK, DRC- Inmarsat/Iridium/Thuraya service provider, GPS, VSAT, tracking servicesIn charge of:* Marketing Communications Websites design and update, collaterals, operational marketing, internal and external communication, brand identity, special events Marketing partnerships and programs Sponsoring* Pricing policy* Market and technology watch*Advanced systems implementation Migration to a new Sales & CRM software, with redefinition of all products & product ranges from scratch Web-based software enabling staff, management and customers to access specific data: customer details, e- mailing, invoicing/billing, traffic management (network & DP independent) Show less

  • MSS & VSAT Billing manager

    Jan 2024 - now

  • Billing control and systems manager

    Oct 2022 - Dec 2023

  • Provisioning and Billing manager

    Jan 2016 - Nov 2022

  • Group Telecom Billing Manager

    May 2013 - Dec 2016

  • eMarketing & Information Systems Manager

    Feb 2011 - Apr 2013

  • Marketing Manager

    Dec 2007 - Jan 2011
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  A HUMAN RIGHT

  Jan 2011 - Dec 2012

  Ambassador - France

  Spreading the word: Information is a human right.