Alexandre Joint

Alexandre Joint

Marketing and Communication Director

Followers of Alexandre Joint1000 followers
location of Alexandre JointChatou, Île-de-France, France

Connect with Alexandre Joint to Send Message

Connect

Connect with Alexandre Joint to Send Message

Connect
  • Timeline

  • About me

    MSS & VSAT Billing manager at IEC Telecom Group

  • Education

    • SKEMA Business School (ESC Lille & CERAM)

      1999 - 2003
      BA Communication
    • LMA

      1996 - 1998
      Military high school
    • College of Charleston

      2001 - 2003
      B.A. Corporate Communication

      Activities and Societies: CofC International Club

  • Experience

    • ATV

      Feb 2004 - Dec 2004
      Marketing and Communication Director

      express shipping company- In charge of internal (newsletter) and external communication (towards customers, shareholders)- Supervision of prospecting and commercial communication, invitations to tender, website update, press/public relations- Supervising of acquisition operations

    • Crickee Technologies

      Sept 2005 - Jul 2007
      Support and Help Center Manager

      Co-founderHead of Tests and support department.The testing part was all about GSM devices, was here to check how easily the numerous platforms could have access to wap/websites, download and install Java applications and register + use our service.The support part included blog writing, forum management, communication with the users, help section, database management among other tasks.

    • IEC Telecom Group

      Dec 2007 - now

      Managing service-related (anything non-hardware) activity, projects and teamsEnsuring:- Pre and Postpaid customers get served on a timely manner- All Billing tasks get done (timing and accuracy) - OSS/BSS projects- All new services get integrated (Mobile and Fixed satellite services, VAS)Team management in a multi-cultural and multi-site environment.Industry: Satellite Telecom (MSS, FSS)Dealing with operators such as: Inmarsat, Thuraya, Iridium, Globalstar, Inmarsat GX/FX, Yahsat, Telenor ... Show less - Project Lifecycle Managementfrom requirements gathering internally and externally through implementation of solutions: OptiSIM (billing, airtime management, provisioning, pre & postpaid).- Team Management - Pricing Strategy- Building Synergies- In touch with sales teams, large accounts, solution providers --> Identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client of the IEC Telecom GroupReporting on status updates to C-level management Show less - The IEC TELECOM group has been specialized in mobile satellite communications services for 15 years.- Paris based, with subsidiaries in Dubai, Singapore, UK, DRC- Inmarsat/Iridium/Thuraya service provider, GPS, VSAT, tracking servicesIn charge of:* Marketing Communications Websites design and update, collaterals, operational marketing, internal and external communication, brand identity, special events Marketing partnerships and programs Sponsoring* Pricing policy* Market and technology watch*Advanced systems implementation Migration to a new Sales & CRM software, with redefinition of all products & product ranges from scratch Web-based software enabling staff, management and customers to access specific data: customer details, e- mailing, invoicing/billing, traffic management (network & DP independent) Show less

      • MSS & VSAT Billing manager

        Jan 2024 - now
      • Billing control and systems manager

        Oct 2022 - Dec 2023
      • Provisioning and Billing manager

        Jan 2016 - Nov 2022
      • Group Telecom Billing Manager

        May 2013 - Dec 2016
      • eMarketing & Information Systems Manager

        Feb 2011 - Apr 2013
      • Marketing Manager

        Dec 2007 - Jan 2011
    • A HUMAN RIGHT

      Jan 2011 - Dec 2012
      Ambassador - France

      Spreading the word: Information is a human right.

  • Licenses & Certifications