Stephen McCarthy

Experience

• 

  Hannaford, Bros

  Nov 2008 - Nov 2010

  Service Clerk

  · Provided specialized service to store customers. · Assisted managers and supervisors in daily duties. · Loss prevention and promotion responsibilities.

• 

  Northeastern University

  Mar 2011 - Jan 2012

  Orientation Leader

  · Assisted incoming students in their transition to Northeastern University from high school or other institutions of higher learning. · Provided personalized assistance and service to students, parents, and families. · Facilitated group-led discussions and team building activities. · Developed valuable leadership skills.

• 

  New England Aquarium

  Jun 2012 - Jan 2013

  Assistant Penguin Aquarist

  • Monitored and addressed overall penguin health on a daily basis.• Assisted with transportation of animals between facility locations.• Provided information to New England Aquarium visitors.• Managed, coordinated, and supervised 5-10 department volunteers daily.

• 

  Northeastern University

  Aug 2012 - May 2014

  Admissions Assistant and Legacy Interview Assistant

  • Provided excellent service to prospective student and their families during their campus visit.• Assisted admissions staff with projects as required.• Coordinated tour guides and freshman volunteers.• Assisted families with the check-in process and any information requests.• Maintained up-to-date knowledge of University programs, statistics, and services.• Presented campus tours when required.• Worked directly with the Northeastern University Undergraduate Admissions office in the admissions process.• Interviewed Northeastern University applicants with institutional legacy.• Wrote an evaluative review on each applicant interviewed, to be added to application file. Show less

• 

  The Boston Beer Company

  Jul 2013 - now

  · Manage quality assurance Beer Library program and ingredient inventory.· Prepare and execute daily and periodical sensory and quality assurance panels, ingredient approvals, and off-flavor trainings.· Prepare Compusense ballots for electronic sensory data collection.· Organize, manage, and schedule sensory trials and shelf life testing.· Collaborate with New Product Development and Brewing departments during product development to assist with ingredient inventory, blending, preparation and packaging of samples, and sensory testing.· Coordinate distribution of product samples throughout development process.· Maintain accurate inventory of trials and production QA samples.· Assist and collaborate with brewing, quality assurance, sensory, and laboratory departments as needed.· Collected sterile microbiological samples from tanks, prepared media, and cultured samples.· Analyzed packaged and in-tank liquid as needed. Show less · Provided excellent customer service to all brewery visitors by presenting an exciting and engaging brewery experience during tours and at special brewery events.· Maintained up-to-date knowledge of beer styles, brewing techniques, and brewery news.· Maintained an accurate inventory of all tour center and gift shop supplies.· Organized and supervised other Ambassadors in day-to-day activities and special projects. · Assisted in the retail gift shop.· Assisted full time tour center and brewery staff as needed. Show less

  • Manager, Product Strategy and Research Operations

    Jan 2024 - now

  • Manager, Sensory R&D Operations

    Feb 2023 - Jan 2024

  • Sensory Specialist

    Nov 2020 - Feb 2023

  • Sensory Technologist

    Nov 2019 - Nov 2020

  • R&D Insights Technologist

    Aug 2017 - Nov 2019

  • Quality Assurance and Sensory Laboratory Technician

    Jan 2016 - Aug 2017

  • Senior Brewery Ambassador

    Feb 2014 - Mar 2017

  • Laboratory Technologist

    Jul 2013 - Feb 2014
• 

  Hasbro

  Jul 2014 - Dec 2014

  QA/R&D Coop

  • Assisted with data collection and organization for company-wide chemical reportings.• Assisted with filing of WA State CHCC and SEC Conflict Minerals reports.• Worked collaboratively with several Hasbro teams to create new and innovative compounds.• Managed and executed stability testing and compound trials.• Worked collaboratively with other interns across the company to create a new product.