Dhiraj Raushan

Experience

• 

  Sun Technologies

  Oct 2008 - May 2010

  Senior System Engineer

  Alcatel Lucent Plano, Texas (on behalf of Sun Technologies Inc. Atlanta, USA)Privately Held: Information Technology and Services industryI was worked as an offshore/onsite employee for Alcatel Lucent Plano, Texas (on behalf of Sun Tech Inc) for Microsoft Media Room technology (IPTV) Projects for the client AT&T. Deploying & Migrating the large scale of Windows infrastructure that includes AD, DNS, SQL, NLB Clustering, Storage, SMS, MOM for AT&T's IPTV network.

• 

  IBM

  Jun 2010 - Nov 2012

  Senior System Engineer

   Assessment and Implementation of various VMware Products (VMware Infrastructure ESXi 6.x, 5.x & VDi). Design and Implementation ILO/iDRAC configuration of DELL/HP hardware, AD integration and Firmware updates for both ILO/iDRAC enclosure. Enclosure M1000e/C7000 chassis OA Configuration as well. Worked on EMC Migration projects. Worked on C drive expansion Project on approx. 3000 VM Servers. Worked on MSCluster configuration/implementation and approx. 200 servers made them live in production as SPOC with Primary responsibility.  Datacenter Consolidation, Migrations, Up-gradation of Infrastructure Show less

• 

  HCLTech

  Dec 2012 - now

  MCA with ITIL v3, AWS, MCSA & CCNA having expertise in IT service Delivery, with 18+ years of rich IT experience in project management, system analysis, technical support and management, IT infrastructure Service and support. Hands-on in Process Implementation; Excellent troubleshooting and problem-solving skills with the ability to get to the root of technical problem. Expertise in identifying needs within the work environment; good grasping skill and the learning ability to acquire & productively apply new knowledge/skills. Proven ability to handle multiple tasks concurrently, excellent analytical skills with the ability to resolve complex client problems and/or situations. Team Management Experience including People management, using various approaches regarding Incident management and change processes, like robust implementation of solutions, using various methods for handling backlogs, priority issues and BAU hygiene. Comfortable and easily adaptable in multi-cultural /cross cultural scenarios. Show less MCA with ITIL v3, AWS, MCSA & CCNA having expertise in IT service Delivery, with 17+ years of rich IT experience in project management, system analysis, technical support and management, IT infrastructure Service and support. Hands-on in Process Implementation; Excellent troubleshooting and problem-solving skills with the ability to get to the root of technical problem. Expertise in identifying needs within the work environment; good grasping skill and the learning ability to acquire & productively apply new knowledge/skills. Proven ability to handle multiple tasks concurrently, excellent analytical skills with the ability to resolve complex client problems and/or situations. Team Management Experience including People management, using various approaches regarding Incident management and change processes, like robust implementation of solutions, using various methods for handling backlogs, priority issues and BAU hygiene. Comfortable and easily adaptable in multi-cultural /cross cultural scenarios. Show less MCA with ITIL v3, AZURE, AWS, MCSA & CCNA having expertise in IT service Delivery, with 16+ years of rich IT experience in project management, system analysis, technical support and management, IT infrastructure Service and support. Hands-on in Process Implementation; Excellent troubleshooting and problem-solving skills with the ability to get to the root of technical problem. Expertise in identifying needs within the work environment; good grasping skill and the learning ability to acquire & productively apply new knowledge/skills. Proven ability to handle multiple tasks concurrently, excellent analytical skills with the ability to resolve complex client problems and/or situations. Team Management Experience including People management, using various approaches regarding Incident management and change processes, like robust implementation of solutions, using various methods for handling backlogs, priority issues and BAU hygiene. Comfortable and easily adaptable in multi-cultural /cross cultural scenarios. Show less

  • Senior Consultant

    Oct 2022 - now

  • Consultant

    Aug 2017 - Sept 2022

  • Associate Consultant

    Dec 2012 - Jul 2017