Issaiah Inso

Experience

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  EAGLE CREDIT RESOURCES, LLC

  Jan 2002 - Jan 2008

  Collections Manager

  Specialized collection experience in Corporate, Consumer Credit cards and Bank Loans Motivated and Assisted account o9ice’s in achieving their goals Insured compliance with all FDCPA and other collection regulations Tracked and Set daily, weekly and monthly goals

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  AmSher Collection Services

  Jan 2008 - Aug 2008

  Director Of Operations

  Responsible for new o9ice procedures and protocols Implemented new work >ow Responsible for recruiting and dismissals Managed satellite o9ice with 35 collectors, 2 managers and HR director Provided weekly and monthly batch track reports for clients and home o9ice Assisted with dialer campaigns and schedules Ensured compliance on all levels with management and the collection >oor Took a satellite o9ice out of the red and back in the black in 6 months Responsible for weekly and monthly incentive programs and benchmarks Assisted with training and compliance of FDCPA and FCRA Show less

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  EAGLE CREDIT RESOURCES, LLC

  Aug 2008 - Dec 2011

  Chief Operating Officer

  Managed 200 million dollar portfolio Maintained relations with brokers and clients Marketing of portfolios for sale Insured compliance and federal regulations Responsible for implementing new operation models Handled all administrative duties Employee relations Assisted CPA with batch track reports and annual reports Maintained licensing and bonds Responsible for debt buying market analysis reports Responsible for due diligence on possible purchases Collected on portfolios

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  Lumen Technologies

  Jun 2013 - Mar 2021

  Collections & Billing Manager
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  Assured-Financial LLC

  Apr 2021 - Sept 2021

  Chief Operating Officer
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  T.D. Williamson

  Feb 2023 - now

  Manager of AR Credit & Collections