Faiz Ahmed Mughal

Experience

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  Alcatel-Lucent

  Jan 2015 - Mar 2016

  Optics Transmission Engineer

  • Designing new MOPs as per the scope of work (SOW) issued by STC for New/Expansion DWDM Rings.• Designing MOPs for migration of traffic from one ring to another/ one equipment to another.• Designing the Data Communication Network (DCN) plan as per the requirement of the MOP.• Designing Office Data Manuals(ODM) for installation of new Nodes and Expansion of existing 1830 PSS-4/16/32/64.• SDH - Designing ALU 1663 Add Drop Multiplexer-universal (ADMU) and 1655 Access Multiplexer Universal (AMU) new nodes as well as expansion jobs as per the SOW release by the customer (STC).• Coordinating with STC MOP reviewing team for MOP comments and updates.• Clearing all the comments provided by the STC MOP reviewing team for MOP approvals.• Tracking and maintaining status of all the MOPs that are submitted.• Managing my team and assigning update jobs to them and following up with them.• Following up with STC-DCC team for MOP uploads in the STC server.• Installation of circuit packs of 1830 Photonic service switch (PSS) -4/16/32/64.• Installation of fibers/patch cords between transponders to ODFs and internal system patch cords.• Creating cross connections and service creation.• Performing software upgrades on the Nodes.• Performing 24 Hour Stability Test of complete Ring/Link.• Performing Preliminary Acceptance Test(PAT) before handing over the site to Saudi Telecom Company (STC)• Providing the red-lines/corrections/changes on field back to the Engineering Department for Method Of Procedure (MOP) updates.• Issuing Work Orders to the sub-contractors for fiber measurements and installation of New racks and shelves and maintaining a tracking sheet. Show less

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  Cognitio Systems Pvt. Ltd.

  Jul 2017 - Dec 2019

  Data Analyst

  • Data research, analysis, reporting and liaisoning with the clients to propose suitable business solutions complying to the SLA.• Well acquainted with MS Office Suite including MS Access, MS Project, MS Visio, SQL for extracting required information and performing analysis• Extracting, updating relevant / required information using SQL• Hands-on experience of using Tableau, Excel PowerPivot for data analysis

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  Meddy

  Dec 2019 - Mar 2021

  Data Analyst

  • Interpret data, analyze results using statistical techniques and provide ongoing reports.• Acquire data from primary or secondary data sources and maintain databases/data systems.• Identify, analyze, and interpret trends or patterns in complex data sets.• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.• Work with management to prioritize business and information needs.• Locate and define new process improvement opportunities. Show less

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  Urban Point International

  Apr 2021 - Dec 2021

  Business Analyst

  • Answering business questions.• Using python for all sorts of analysis (Jupyter Notebooks)• Running experiments for business growth• Interpret data, analyze results using statistical techniques and provide ongoing reports• Automate reports and build dashboards on PowerBI.• Identifying, analyzing and interpreting trends and patterns in complex datasets• Working with the management to prioritize business and information needs.

• 

  I2c Inc.

  Jan 2022 - now

  • Spearheaded a landmark project focusing on client performance benchmarking, a significant milestone for the company, which involved analyzing and comparing performance metrics across a diverse portfolio of clients.• Utilized advanced business/data analytics techniques to develop and implement the Customer Intelligence Platform, driving improvements in customer segmentation, targeting, and engagement.• Demonstrated adeptness in navigating the intricate Payments Ecosystem and leveraging I2C with proficiency.• Implemented knowledge of the ISO 8583 Messages standard to ensure seamless transaction processing.• Generated comprehensive performance reports and metrics for a diverse portfolio exceeding 100 clients.• Leveraged extensive datasets to glean actionable insights, thereby facilitating data-driven decision-making.• Collaborated seamlessly with cross-functional teams to execute projects successfully.• Crafted comprehensive reports encompassing critical business facets.• Constructed dynamic dashboards and reports using leading Business Intelligence tools such as Power BI and Tableau.• Fine-tuned fraud rules, resulting in a reduction of fraudulent transactions while minimizing user friction.Proficient in SQL, Python, Power BI, Tableau, and Advanced Excel adept at data visualization and analysis. Show less

  • Team Lead Business Analytics

    Jul 2023 - now

  • Business Analyst

    Jan 2022 - now