Christopher Cox

Experience

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  Best Buy

  Jan 2008 - Aug 2011

  Musical Instrument Specialist

  Managed detailed scheduling to ensure adequate staffingWorked directly with corporate team to achieve greater department exposureReinvented how team interacts with prospective clients by developing innovative and creative sales strategyConsistently met and exceeded department expectations for productivity and accuracy levels

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  ADT

  Feb 2011 - Jun 2011

  Regional Small Business Sales Executive

  Identified prospective customers using lead generating methods and performing an average of 60 cold calls per daySold closed circuit television, access control, and other various security products to small businesses within assigned territory using consultative selling techniques

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  Home Audio Video Entertainment

  Aug 2011 - Feb 2012

  Lead Design Consultant, Installation Supervisor

  Expanded revenue streams through implementation of new consultation practicesTrained and coached staff to ensure smooth adoption of new programReduced and controlled expenses by eliminating unnecessary expendituresIncreased profits by developing, initiating, and managing installationsDirected strategic initiatives to achieve goal of $100,000 in revenueDefined strategy and business plan for installation divisionManaged team of 3-5 installation professionals Show less

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  IHeartMedia

  Mar 2012 - Jun 2021

  Design and establish broadcast and end user technology standards for all iHM broadcast locations.Lead and execute the development of standardized studio packages across our Real Estate portfolio. Manage relationships with manufacturers and vendors to execute the iHM studio and playout initiatives.Technical lead for iHM collaboration efforts built around Microsoft Teams and remote work strategies.Leveraged Microsoft Teams to help define strategy and the technology to support the return to office.Technical lead for iHM virtual events such as town halls, large format sales calls, all hands calls, and specialized events like virtual fan walls for national iHeartRadio events.Supported the adoption of Microsoft Teams during office closures due to COVID-19.Supported the in-person adoption of Microsoft Teams by employees and executive management prior to COVID-19 related closures.Reported directly to the global CIO while focusing on special projects. Projects included producing near 100% uptime of the technology in our corporate locations, driving engineering initiatives, and acting as proxy in discussions around technology operations and the Real Estate team.Responsible for the function of all high visibility technical installations in the New York headquarters. This includes sensory rich audio visual experiences, specialized conference spaces, music listening rooms, and fog based projection.Technical lead for corporate Town Hall space that hosts live music, live podcasts, client events, and company events. Responsible for maintaining company-wide content delivery to all lobby locations.Retrofit studio and office spaces to support the iHeartRadio podcast network recording operations. Show less

  • Sr. Manager, Multimedia Systems, Tiger Team Engineer

    Sept 2016 - Jun 2021

  • IT Manager

    Oct 2014 - Sept 2016

  • Desktop Support Engineer

    Mar 2012 - Oct 2014
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  Modis Deutschland

  Jun 2021 - Nov 2021

  Contractor

  Contracted to lead on collaboration space design and support by a large, US based media company.Re-designed the existing executive board room with new technology that leverages speaker tracking cameras, upgraded audio processing, interactive whiteboards, and support for Microsoft Teams and Zoom. Using the standards created, designed four new spaces that provide executives a unified experience regardless of which location is hosting the hybrid meeting.

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  IHeartMedia

  Nov 2021 - now

  AV Collaboration Manager

  Responsible for the organization's collaboration ecosystem with a heavy emphasis on Office 365Microsoft Teams and Zoom administrator.Created national conferencing standards in conjunction with the Real Estate team. This includes deployment runbooks and a continued support model. Design, deploy, and maintain specialized conferencing and collaboration spaces across the organization. This includes executive board rooms, multipurpose spaces, performance spaces, and mobile conferencing. Worked with asset management leadership to establish the framework for a collaboration device portal that allows users to self-service while maintaining device standards and manageability. Daily management of all standardized conference spaces while working with Support leadership to establish runbooks for centralized support. Partner with business leaders to plan and support their virtual or hybrid large scale events.Continually partner with business leaders to create targeted Office 365 and collaboration training guides that are topical and easily digestible. Develop and manage a content delivery system to branding displays in all markets across the organization. Show less