Experience

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  Seattle seahawks

  Jul 2017 - Jan 2018

  It technician intern

  Configured 50 Cisco IP Phones and maintained 40 Bypass Register POS systems, ensuring smooth communication and efficientoperations using VoIP technologies and advanced call control features• Created personalized setups for coaches/staff and reimaged computers, providing tailored IT solutions to meet specific needs whileensuring network compatibility, security, and high-performance standards• Set up systems for large events and conventions, ensuring seamless network connectivity for guests and staff, employing load balancingtechniques, and optimizing network bandwidth utilization• Managed and configured Aruba AP systems at an enterprise level, optimizing network coverage and performance by conducting sitesurveys, analyzing heatmaps, and strategically placing access points for maximum signal strength and minimal interference• Conducted site surveys using NetScout for heatmaps and Wi-Fi access points, optimizing network coverage and user experience atCenturyLink Stadium, enhancing Wi-Fi performance and reliability for spectators and staff during high-density events Show less

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  Starbucks

  Jun 2018 - Feb 2019

  System analyst iii

  Involved in troubleshooting, maintaining, and configuring network hardware including Juniper, Cisco routers, switches, firewalls,wireless controllers, Access Points, Meraki cloud, Aruba systems, and F5 load balancer• Documented systems architecture, network diagrams, and security configurations for technology systems supporting Starbucks HQ'ssecurity infrastructure, utilizing network monitoring solutions to ensure comprehensive documentation• Kept the network functioning at optimal levels including the internal network (LAN), a company-wide network that encompassesmultiple locations (WAN), WLAN; designed and implemented LAN/WAN topologies and Network Security measures.• Planned and implemented upgrades to networks; installed and configured software and hardware; worked on network managementand monitoring platforms• Planned, maintained, and supported networks to ensure overall availability and reliability of networked resources, monitored usage,capacity, and performance of networks; liaised with users and/or vendors to address problems and changes in requirements• Involved in troubleshooting the DHCP, FTP, and HTTP issues within the network by considering the routers, firewall, and security policies• Led remote training sessions to educate employees on best practices for troubleshooting network equipment and POS systems,focusing on network troubleshooting techniques, network security awareness, and incident response procedures• Organized and coordinated dispatches, vendor meetings, and equipment procurement to address technology issues and ensurecompliance with industry regulations such as PCI DSS and HIPAA, maintaining a secure and compliant network environment• Provided 24x7 global support, effectively communicating with end-users across 10,000+ stores and promptly resolving network-relatedissues using troubleshooting methodologies like OSI model, ensuring smooth operations and minimizing service disruptions. Show less

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  Cytek biosciences

  Apr 2019 - now

  Network engineer

  Formerly Luminex Corp/DiasorinDesigned, implemented, and maintained enterprise-grade networking hardware, including firewalls, switches, and Wireless AccessPoints (WAPs), leveraged technologies such as VLANs, subnetting, and MPLS to enhance network reliability, security, and scalability• Involved in troubleshooting the configuring Layer2 devices technologies such as VLANs, Private VLANs, Ether-channels, Port-Security,Cisco Routers & Switches, DHCP snooping, Layer2, and Layer3 switches• Provided updates on options, with pros and cons for the network design and the potential project applications deployment; participatedin the verification and validation of the project• Designed and installed various routing protocols such as BGP, OSPF, EIGRP, FHRP, Route Redistribution, Policy Based Routing, Route-maps, SNMP, NTP• Worked with network security technologies including IPSec, VPN-tunneling, IPS/IDS, Cisco ASA/PIX Firewalls• Successfully executed the seamless migration of over 120+ users and computers during an acquisition within a tight 6-week timeframe,ensuring the integration of network infrastructure and uninterrupted operations• Deployed, configured, and maintained laptops for 100+ users, optimizing performance and ensuring seamless network integrationusing technologies like DHCP, DNS, and Active Directory• Established a local data center infrastructure by designing and implementing network cabling and ports, utilizing structured cablingstandards for network architecture, including high-density fiber solutions, to ensure high availability, scalability, and data integrity• Collaborated with cross-functional teams and leveraged Cisco Aruba Wi-Fi equipment and Cisco router/switch systems to ensureseamless network connectivity, implementing technologies like VLANs, Spanning Tree Protocol (STP), and Quality of Service (QoS) tooptimize network performance and security Show less