Experience

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  Target

  Jan 2006 - Apr 2014

  Upon completing my Bachelors Degree, I was promoted to an HR Management role. I oversaw all aspects of HR for a store with approximately 100 hourly employees generating $18 million in sales annually. • Employee Relations: Developed a culture of engagement with hourly employees through recognition programs and professional development efforts that resulted in the lowest employee turnover in the region. • Leadership Development: Worked with hourly managers to develop their critical leadership skills to drive productivity and engagement within their teams.• Performance Management: Managed all aspects of the performance management process to ensure fair and consistent execution for all employees. Show less -Maximized store profitability by reducing operational loss, theft and fraud-Monitored the safety and security of all employees, guests and store assets through company provided tools -Investigated all instances of employee theft and partered with Human Resource leadership on corrective action-Led Assets Protection team through effective scheduling, training and development-Strengthened relationships with local government and law enforcement by partnering with key officials and officers Show less

  • Executive Team Leader - Human Resources (Human Resources Manager)

    Oct 2011 - Apr 2014

  • Sr. Team Leader (Department Manager)

    Nov 2009 - Oct 2011

  • Assets Protection Team Leader (Department Manager)

    Jun 2007 - Nov 2009

  • Asset Protection Specialist

    Jan 2006 - Jun 2007
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  Bonanno concepts

  Jul 2014 - Sept 2015

  Hr manager

  Developed the company’s first formal HR processes, laying the foundation for standardized operations, compliance, and employee management.Managed benefits administration, securing a 25% savings on premiums by negotiating with providers and optimizing plan options for employees.\Advised leadership on labor issues, ensuring compliance with employment laws and mitigating risks to the company through proactive strategies.Coached leadership on employee retention strategies, fostering a positive work culture and enhancing retention through effective performance management and development initiatives Show less

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  Coresite

  Oct 2015 - Jul 2016

  Hr business partner

  Provided HR support to over 400 employees across 8 states, ensuring consistent application of policies and addressing employee needs across a diverse, multi-state workforce.Managed the entire payroll process, ensuring timely and accurate compensation for employees across multiple locations, while maintaining compliance with company policies and state regulations.Provided comprehensive support for employee benefits programs, including medical, dental, vision, disability, life, and AD&D, ensuring employees received timely and accurate information and assistance. Show less

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  Staccato

  Jul 2016 - Feb 2019

  Was tasked with taking on the dual role of HR and Customer ServiceLed a team of expert gunsmiths and customer service representatives to enhance customer satisfaction, achieving a 75% reduction in warranty repair turnaround time through process improvements and effective team collaboration.Successfully transitioned the customer service and sales teams to Salesforce CRM, streamlining data management and enabling more effective customer insights, sales strategies, and performance tracking. Show less

  • Director Of Customer Service

    Oct 2017 - Feb 2019

  • HR Manager

    Jul 2016 - Dec 2018
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  Dell technologies

  Aug 2019 - Nov 2023

  Enterprise sales account manager

  Achieved 250% growth with key enterprise accounts by developing tailored solutions and strengthening client relationships, resulting in significant revenue expansion.Ranked consistently among the top sales performers in the Enterprise Division, surpassing sales targets and delivering exceptional results.Exceeded sales quota by up to 80%, driving strong revenue performance and contributing to the success of the division. Built and maintained long-term relationships with high-value clients, ensuring customer satisfaction and retention while identifying new growth opportunities. Show less

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  Xometry

  Jan 2024 - Nov 2024

  Enterprise account executive

  Guided customers in manufacturing custom parts using processes like CNC machining, 3D printing, injection molding, and other advanced methods, ensuring fast lead times and competitive pricing through Xometry's supplier network.Achieved triple-digit growth in key accounts by building strategic partnerships, uncovering new opportunities, and delivering customized solutions that exceeded client expectations. Consistently ranked among the top 10 sales performers for total revenue, reflecting exceptional sales acumen, client management, and results-driven strategies.Increased total user base by over 50% year-over-year through targeted outreach, personalized support, and strategic account expansion initiatives. Leveraged Salesforce expertise to develop custom reporting, enabling data-driven strategies that improved conversion rates and empowered sales partners to target and manage the account base. Show less

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  Knime

  Feb 2025 - now

  Account manager - life sciences

  Drive revenue growth by managing and expanding relationships with enterprise life sciences accounts, focusing on customer needs and strategic value creation.Collaborate with Solution Engineers and cross-functional teams to deliver tailored software demonstrations, evaluations, and impactful solutions for customer challenges.Develop and execute strategic account plans, leveraging data-driven insights to identify opportunities, prioritize efforts, and achieve ambitious scaling goals.Negotiate contracts and ensure customer satisfaction by acting as the primary point of contact and fostering long-term partnerships aligned with KNIME's core values.Promote the adoption of KNIME's innovative data science and AI/ML tools, empowering organizations to unlock insights and achieve business objectives. Show less