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ꜱᴀɴᴋᴇᴛ ᴊᴏꜱʜɪ

ꜱᴀɴᴋᴇᴛ ᴊᴏꜱʜɪ

BPO Executive

Followers of ꜱᴀɴᴋᴇᴛ ᴊᴏꜱʜɪ2000 followers
location of ꜱᴀɴᴋᴇᴛ ᴊᴏꜱʜɪMontreal, Quebec, Canada

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  • Timeline

  • About me

    QA Automation Lead at Trackforce Valiant + TrackTik | Mobile Automation | Web Automation | API Automation | Docker | Cypress | Bitrise | CI/CD | BrowserStack | SauceLabs | Maestro

  • Education

    • Gujarat University

      2007 - 2010
      Bachelor of computer application - BCA Information Technology

      Activities and Societies: Mime act

    • Kadi Sarva Vishwavidyalaya, Gandihnagar

      2011 - 2013
      Master’s Degree Information Technology First Class

      Activities and Societies: Mime act Master of Science in Information Technology.

    • Montreal College of Information Technology

      2016 - 2017
      AEC, Software Testing & Quality Assurance Information Technology A

      Activities and Societies: # Software Testing # Software Automation using HP-UFT # Software Management using HPALM Over 500 hours of training and hands-on experience using different technologies in the Software Quality Assurance:• Business Analysis and requirements gathering strategies• System Development Life Cycle• Understanding use cases• Foundations of software testing• Manual testing and software quality management• Software testing automation tools and best practicesFinal Project • Creation and execution of a Test Plan and Test Cases for Web based HR management… Show more Over 500 hours of training and hands-on experience using different technologies in the Software Quality Assurance:• Business Analysis and requirements gathering strategies• System Development Life Cycle• Understanding use cases• Foundations of software testing• Manual testing and software quality management• Software testing automation tools and best practicesFinal Project • Creation and execution of a Test Plan and Test Cases for Web based HR management application. • Functional and non-functional tests, GUI, permissions, calculations, data validation• Bugs and product defects were logged into the ALM tool (Mantis)• The Test Cases had to be created for all the features described in the SRS document• All the features had to be tested cross operation systems (Windows and Mac) and browsers (IE, Chrome, Mozilla, Safari) Show less

  • Experience

    • Cygnet Infotech Pvt. Ltd.

      Jun 2007 - Jun 2008
      BPO Executive

      ➼ Handle calls from clients and provide them with a solution to their queries.➼ Determines eligibility by comparing client information to requirements.➼ Provide in-depth knowledge about products.➼ Updates job knowledge by studying new product descriptions.➼ Maintain Good Telephone Etiquette.

    • Datasoft

      Nov 2012 - Apr 2013
      Trainee web developer

      ➼ Contributed to the design and development of software database.➼ Maintained and updated HTML/CSS templates on a regular basis and as required.➼ Troubleshoot, debug and upgrade existing software.➼ Create and maintain store procedures in SQL.➼ Integrate software components and third-party programs.➼ Recommend improvements to existing software programs as necessary.

    • RadixWeb

      Feb 2014 - Jun 2016
      QA Engineer

      ➼ Created and executed automation scripts in Selenium + Java for Web & Mobile Applications.➼ Review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts)➼ Performed Functional Testing, Unit Testing, Integration Testing, Perform thorough regression testing when bugs are resolved➼ Back-End testing with SQL queries, API Testing with Postman.➼ Involved in daily scrum meetings to provide a status update.

    • VMC Games

      Jul 2016 - Dec 2016
      QA Compliance Specialist

      ➼ Performed game testing prior to all releases and updates.➼ Execute test cases and Perform functional testing, Compatibility testing, Ad hoc Testing, Load Testing.➼ Performed Soak testing to find performance issues.➼ Assessed game and network functionality on a regular basis.➼ Identified bugs and prepared reports for designers and management.➼ Tested single & multiplayer online gameplay.

    • Trinite Solutions

      Dec 2016 - Nov 2020

      𝙍𝙤𝙡𝙚 & 𝙍𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨 :➼ Design, develop, execute and maintain automated test scripts➼ Provide technical product and process mentorship to other QA team members in regards to automated tests➼ Support the team in building reusable test assets for automated test scripts ➼ Analyzed Business Requirements (BRD), Detailed Requirements (DRD) and User Interface Requirements (UID) provided➼ Performed Functional Testing, Back End Testing, System Integration Testing (SIT), User Acceptance Testing, Business Acceptance Testing and Regression Testing.➼ Verified client-side and API server-side requests and responses.➼ Coordinate software problems at the management level. Show less

      • Senior QA Analyst

        Jan 2018 - Nov 2020

      • QA Analyst

        Dec 2016 - Jan 2018

    • Trackforce Valiant + TrackTik

      Nov 2020 - now
      QA Automation Lead

      𝙍𝙤𝙡𝙚 & 𝙍𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨 :➼ Led and owned the automation strategy, aligning it with company goals.➼ Collaborated with the QA Director and QA Tech Lead for tactical alignment.➼ Designed, built, and evolved the test automation framework for Cypress & Selenium➼ Coached development team members on automation best practices.➼ Provided technical mentorship to other QA team members regarding automated tests.➼ Participated in daily stand-up meetings, story grooming sessions, and sprint retrospectives.➼ Provided progress and status reports to management and executives on test automation adoption and benefits.➼ Managed risks, time frames, and deadlines in collaboration with project stakeholders. Show less

  • Licenses & Certifications