Eniola Abubakar

Eniola Abubakar

Customer service Representative/Marketer

location of Eniola AbubakarLagos Mainland, Lagos State, Nigeria

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  • Timeline

  • About me

    Director Of Media | Project Manager | Scrum Coach

  • Education

    • Ambrose Alli University, Ekpoma

      2003 - 2008
      Business Administration and Management, General
    • Ambrose Alli University

      2003 - 2008
      Bsc Business Administration
  • Experience

    • NetNearU (Nigeria Branch )

      Feb 2011 - Aug 2011
      Customer service Representative/Marketer

      1. Liaised with customers, management and sales team to better understand customer's need recommend appreciate solution 2. Responsible for communication to clients regarding sim availability, activation and special promos.3. Responded to customer requests for products, services and company information. 4. Compiled customer's feedback and recommended product delivery improvement and ensuring clients connect at their various hotspots.5. Answer constant flow of customer calls with up to 3 queue of calls per minute. 6. Described new promos to customers, thoroughly explaining details of care of notebooks, modems, sim activation and hotspots connection. 7. Answer customer calls promptly and in appropriate manner. Show less

    • X2DTV

      Jan 2014 - Jul 2016
      Business Development Manager/TV Presenter
    • NTA2, Lagos

      Sept 2015 - Sept 2018
      Breakfast Tv Show Host
    • IMO Entertainment /SOL Visual Network

      Oct 2016 - Nov 2018
      Content Manager/Channel Manager/ Human Resources Manager
    • Must Watch TV

      Apr 2019 - Jan 2020
      Creative Director
    • StarTimes Nigeria

      Sept 2020 - now

      Experienced content director with a proven track record of leading successful media platforms to new heights. Adept at strategic planning and execution on any projects, content creation, and team management to drive engagement and growth. Passionate about leveraging emerging trends and technologies to deliver compelling content experiences.

      • Director of Media and Content Acquisition

        Jul 2023 - now
      • Assistant Director of Media and content Acquisition

        Sept 2020 - now
  • Licenses & Certifications

    • Professional Scrum Master

      International Scrum Institute™ (Scrum Institute)
      Jul 2023
    • Project Management Professional (PMP)

      Project Management Institute
      Feb 2023
  • Volunteer Experience

    • Teen Educator

      Issued by ASSOCIATION FOR REPRODUCTIVE AND FAMILY HEALTH
      ASSOCIATION FOR REPRODUCTIVE AND FAMILY HEALTHAssociated with Eniola Abubakar
    • National Organiser

      Issued by Ocean Drops Initiative on Dec 2018
      Ocean Drops InitiativeAssociated with Eniola Abubakar