
Lovelin Kumar
Security Guard

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About me
Computer Systems Technology Graduate from Seneca with focuses in Networking and Cybersecurity | Technology Enthusiast
Education

Npower Canada
2022 - 2022Jr. IT Analyst Program Information Technology14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems.Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting.Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with… Show more 14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems.Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting.Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/OP communications.Configure and support PC and IoT device hardware.Manage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAPLearn how to lay the foundations for successful Agile projects using methodologies and tools such as Scrum, Kanban.Develop a complete understanding of the Agile project management lifecycle, key techniques and deliverables. Show less

Seneca College
2017 - 2019Diploma Computer Systems Networking and Telecommunications 3.3 out of 4Accomplished lots of projects while studying like hardening the security of an infrastructure, designing a network topology for a infrastructure, and many more
Experience

Primary Response Inc.
Jun 2018 - Jul 2019Security GuardLeverage outstanding interpersonal and organizational skills to perform regular safety inspection.Utilized the use of various computer software including Excel, Word, and PowerPoint to successfully prepare important reports needed by the supervisor. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized person, or unusual occurrences with 100% data entry accuracy.Exhibited remarkable ability to remain calm under pressure and make quick decisions during emergency scenarios and crisis situations. Collaborate with fire and police department during emergency situations while maintaining the log book records to ensure the safety and protection of the staff and patrons.Traveled to offsite locations depending on the need and coordinated with other security guards. Show less

The TJX Companies, Inc.
Aug 2019 - Feb 2020Warehouse AssociateLabeling and packing products while following safety regulations on the line.Inspected, labeled and packed product for shipmentConsistently met production standards by accurately completing product orders.Achieve company goals by supporting production workers

Shell
Jun 2020 - Jul 2023Retail Sales AssociateInterface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction.Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess.Maintain and organize store displays to enhance product visibility and expedite product location activities.Provide training to new employees to uphold company policies and sustain customer satisfaction.Maintained a 98% score on customer satisfaction surveys. Show less

7-Eleven
Sept 2023 - Aug 2024Senior Sales AssociateSales Management: Lead by example in achieving sales targets, while mentoring and supporting junior associates to maximize their potential.Customer Engagement: Develop rapport with customers, addressing their needs effectively and ensuring a welcoming environment.Inventory Control: Monitor stock levels and coordinate with management to optimize product availability and freshness.Team Collaboration: Work closely with team members to implement promotional strategies and improve overall store performance.Operational Excellence: Ensure compliance with company policies and procedures, maintaining a clean and organized store environment.Ensure marketing and merchandising programs are executed properly, including plan-o-gram integrity and appropriate sign placementAudit inventory on a regular basis and manage on-hand quantities to ensure proper orderingEnsure the store maximizes sales and exceeds goals Show less
Licenses & Certifications
- View certificate

Google IT Support Certificate
CourseraJul 2022
Volunteer Experience
IT Technician
Issued by CITE Seneca College on Jan 2019
Associated with Lovelin KumarLaboratory Assistant
Issued by Seneca College on Jan 2017
Associated with Lovelin KumarMentor
Issued by Smile Seneca College on Jan 2017
Associated with Lovelin Kumar
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