Maya Eickhoff

Experience

• 

  FreightPros

  Jun 2014 - Sept 2016

  -Maintained high-volume shipping accounts, which included Less-Than-Truckload (LTL) and Truckload freight-Communicated with accounts about industry trends and how to optimize their seasonal shipping costs-Provided quarterly reports and freight-spend analysis to customers

  • Senior Account Manager

    Jun 2016 - Sept 2016

  • Account Manager

    Jun 2014 - Jun 2016
• 

  Auctane

  Sept 2016 - Nov 2024

  I worked with our RevOps team to execute complicated operational processes to run commissions and to track Field Team performance. I collaborate with our Salesforce Team about the CRM needs of the Field Sales team and communicate updates to sales VPs. A big component of my day-to-day is measuring sales performance and providing support to other RevOps team members. I served as a trusted and strategic advisor for Senior Vice President of Revenue during our national sales and success team reorganization. My expertise in the business helped us connect the dots quickly when new information arose and decisions had to be made quickly. I aligned with our sales and customer success VPs on our SVPs' expectations and needs. Our Sales Operations team was new to Auctane when I started in this role. I was the first person to support our inside sales, enterprise, and sales development teams. I created sales operating procedures that contributed to sales success and data hygiene in Salesforce. I also calculated monthly and quarterly commissions. The Channel Sales Team was a group of dedicated people who provided diligent care and attention to all new customers that are brought on by two of our key partners. I scaled the team from 3 people to 10 and organized three strategic units within our team - partner relationship reps, sales with customers, and an implementation team. I managed a full sales cycle with referrals from strategic partners for our software solution, ShipStation.. I provided demos of our SaaS application to teach prospects the features and benefits of our product through a value-selling approach. Once I closed the account, I also onboarded and implemented new customers within the software. Through this, I distributed product knowledge to optimize our customers' shipping workflow needs. As my first role at the company, I worked as an inside sales role where I learned the ins and outs of selling to trial merchants with our ShipStation product. Throughout their 30-day trial, I guided our customers on how to integrate their eCommerce stores and shipping carriers to get up and shipping as quickly and efficiently as possible.

  • RevOps Manager

    Feb 2023 - Nov 2024

  • Chief of Staff for SVP-Revenue

    Jul 2022 - Mar 2023

  • Sales Operations Manager

    May 2021 - Jul 2022

  • Channel Sales Manager

    Feb 2020 - May 2021

  • Senior Channel Account Executive (ShipStation)

    Sept 2019 - Feb 2020

  • Channel Account Executive (ShipStation)

    May 2017 - Sept 2019

  • Trial Account Manager (ShipStation)

    Sept 2016 - May 2017
• 

  Procore Technologies

  Nov 2024 - now

  Revenue Operations Manager, Business Partner - Upmarket