Suada Rexha

Experience

• 

  OST sh.a- Operatori i Sistemit të Transmetimit

  Jun 2019 - Jun 2019

  Internship

  Responsibilities:-Power lines controlling at "Tirana 2" station-Central system SCADA/EMS monitoring-Optical fiber slicing

• 

  Albanian Telecommunications Union

  Jul 2020 - Sept 2022

  Network Operations Center Engineer

  Responsibilities:-Network monitoring-Monitoring platforms management-Detecting of hardware, software and environmental alerts ormalfunctions-Tracking of system issues-LAN/WAN system monitoring-Server service monitoring-First line solution-Problem reporting and documentation-Detection, differentiation and escalation of alarms

• 

  Freelance

  Apr 2021 - Sept 2022

  Software QA Tester

  Responsibilities:-Tested mobile and web applications in more than 30 different projects.-Handled test plans, cases, and processes, conducting cross- browser testing with BrowserStack.-Prepared functional requirements, report bugging documentation, and project handover documentation.Technologies: Web-based Testing, Quality Assurance (QA), QA Test Plan Management, Test Planning

• 

  RELA-TECH

  Sept 2022 - now

  Software Quality Assurance Engineer

  Responsibilities:-Worked for different customers and projects to perform testing of web, desktop, and mobile applications.-Performed manual testing, including functional, regression, design, usability, system, integration, API, and E2E testing.-Handled document creation, including test plans, test cases, test scripts, test scenarios, and user manuals.-Mentor less experienced team members.-Worked in Agile teams following the Scrum methodology and closely collaborating with project managers, product managers, designers, and developers daily.-Used tracking tools such as Jira, Monday.com, GitHub, Slab, Notion, ClickUp, Productive, Marker.io.-Types of testing performed: Regression Testing, Functional Testing, Usability Testing, Smoke Testing, Integration Testing, Design Testing, System Testing, Unit Testing, Black Box Testing, User Acceptance Testing (UAT), Front-End Testing, Back-End Testing, STORAGE MYSQL Databases, MOBILE: Android iOS, OS: WindowsTechnologies: Manual Software Testing, Mobile App Testing, Web App Testing, API Testing, Jira, TestFlight, BrowserStack, Postman, Test Cases, Functional Testing, Regression Testing, User Acceptance Testing (UAT), Unit Testing, Usability Testing, Agile Project Management, Design Testing, QA Test Plan Management, Test Planning, APIs, Jira, Google Docs; Show less

• 

  CheckYa

  May 2023 - now

  Software Quality Assurance Tester

  Responsibilities:-Manual testing of the software application in Mobile and Web-Participating in bug and flaws triage process-Strongly focused on UX/UI design and flow testing-Crossing work on UX and development QA-Preparing the status report of testing activities

• 

  Donorbox

  May 2023 - now

  Software Quality Assurance Engineer

  Software Quality Assurance Tester for Donorbox - a software company that helps nonprofit organizations from various sectors get a better donation checkout process.Main responsibilities:-Testing the company software application (desktop/web/mobile) through manual methods-Testing the components of security, performances and graphic presentation of the data-Developing test cases and prioritizing testing activities-Executing all the test cases and report bugs-Preparing the status report of testing activities-Close collaborating with Product and Engineering teams to optimize user experiences and visual appeal-Participating in bug and flaws triage process-Helping protect Donorbox brand reputation-Ensuring user expectations are met but also government and industry guidelines too-Ensuring added features won't compromise security or UX Show less