Dennis Maijer

Dennis Maijer

Waiter

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location of Dennis MaijerThe Randstad, Netherlands

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  • Timeline

  • About me

    Customer Success Manager at Pimm Solutions

  • Education

    • TIO University of applied sciences

      2013 - 2015
      Intermediate Vocational Education level 4 Hotelmanagement

      Did two internships, one abroad in France and one in The Hague in the Netherlands. During this course I learned the practical parts of the hospitality industry.

    • Stanislascollege Pijnacker

      2009 - 2013
      Higher General Secondary Education

      Had economics as my main subject, choose german as my second language and als studied history.

    • Zuyd Hogeschool | Zuyd University of Applied Sciences

      2016 - 2021
      Bachelor's degree Hospitality Administration/Management

      My main subjects are languages, economics, ethics, law and communication.

  • Experience

    • Van der Valk

      Aug 2011 - Jun 2012
      Waiter

      Experienced the hospitality industry for the first time. Helped guests to their tables, served them food and drinks and supported the kitchen if needed.

    • La dame blanche

      May 2014 - Aug 2014
      Allround F&B Trainee

      Lived for a half year in France for my internship. Ran the restaurant together with my co worker for the whole season. Ordered all the food and drinks from our suppliers,helped in the kitchen as well as in the restaurant, served all the food and counted the register after a busy night.

    • Hotel Imperial

      Sept 2014 - Nov 2014
      General Manager

      Managed an entire hotel for a week all by myself. Prepared everything in the months before that, called suppliers, created check in/out systems, decorated the hotel, hired staff and made schedules for the staff.

    • Kinyo

      Oct 2014 - May 2015
      Waiter

      Ran the restaurant on the Monday, Tuesday and Wednesday all by myself. Welcomed the guests, served their food, gave them drinks and handled complaints.

    • Nh Den Haag

      Jul 2015 - Dec 2015
      Duty Manager Trainee

      Ran the hotel in absence of the general manager. Helped all the departments in the hotel, managed the staff and answered questions from guests.

    • Skischule Krallinger

      Jan 2016 - now
      Ski instructor

      Teach children and or adults to ski. I help them develop their ski and or snowboard skills and help them gain trust if it is their first time on the ski slope.

    • West Cord

      Mar 2016 - Jul 2017
      Allround Hospitality Representative

      Worked for all the food and beverage outlets in the hotel. Helped the guests, prepared the banquet rooms, served the guests at the bar and in the restaurant.

    • Park Plaza Westminster Bridge Hotel

      Feb 2018 - Aug 2018
      Accounts assistant

      Assisted the finance department with their day to day tasks. Checked invoices, dealt with suppliers, chased payments, controlled bank statements and payed outstanding invoices.

    • Café Falstaff

      Jun 2019 - Aug 2021
      Cook
    • Datlinq

      Aug 2021 - Jan 2022
      Sales And Marketing Intern

      During this internship I was responsible for the marketing of Datlinq. Datlinq is an data driven company focused on the foodservice market. My main tasks were: creating succesful marketing campaigns, generate leads, allocate leads to account managers and assist with online webinairs.

    • Postillion Hotels

      Sept 2022 - May 2023
      Leisure Coördinator

      In this function I was responsible for the leisure market for the Postillion hotel group. My tasks were; close deals with OTA's, platforms and other services where guests could book their stay. Maintain a good relationship with these contacts and work in a harmony together so both our products were used to the fullest. In addition, my job was to create value for these guests by bringing out deals or other promotions what might make the stay more valuable.

    • Pimm® Solutions

      May 2023 - now
      Customer Success Manager

      As customer success manager, I am the contact for a number of customers in my portfolio. I support them where necessary and ensure that a good relationship is maintained between the customer and our platform. My tasks include; maintaining relationships, successfully onboarding new customers to our solution, conducting evaluation meetings with the customers and arranging special requests for e.g. holidays or other times when companies like to give presents to personnel.

  • Licenses & Certifications

    • Adviesvaardigheden

      ICM opleidingen & trainingen
      Jul 2025
    • MBO niveau 4 diploma Hotelmanagement

      Hogeschool Tio
      Sept 2013
    • Anwarter

      Snowsports Academy
      Jul 2012