
Rob Blinkhorn
Manager of Education and Training

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About me
Insights Lead at Bupa
Education

Edith Cowan Univeristy
2013 - 2014Masters in Exercise Science (Strength and Conditioning)High Distinction AverageSelected as a member of the Golden Key society

Scrum Alliance
2020 - 2020Certified Scrum Master Agile Project Management
University of Canberra
2015 - 2017Masters of PhysiotherapyStudent Representative for 2017 cohort

Deakin University
2008 - 2013Bachelor of Exercise and Sport Science Major in Exercise Physiology
Deakin University
2020 - 2023Masters of Business Analytics
Experience

Core Advantage
Aug 2012 - Jun 2015Manager of Education and Training- Responsible for company education including staff education and tertiary internship program (aimed at undergraduates).- Responsible for the development of the operations and processes of the strength & conditioning and internship programs.

Deakin University
Jul 2013 - Jun 2015Tutor / DemonstratorTaught undergraduate units in Bachelor of Exercise Science:- HSE 311 Applied Sports Science 1- HSE 302 Exercise Programming- HSE 202 Biomechanics- HSE 103 Introduction to Exercise and Sport Science Practice- HSE 101 Introduction to Exercise and Sports Science

La Trobe University
Feb 2015 - Aug 2015Two projects:1. Knee Biomechanics In Sport‐Specific Tasks After Anterior Cruiciate Ligament Reconstruction2. Repeatability of Gluteal Electromyography Facilitator (Tutor) within the health faculties first year core program.- HLTP1IPP - Introduction to Professional Practice
Consultant Researcher (CONOGOTH) / Research Assistant
Jan 2015 - Aug 2015Facilitator
Feb 2015 - Jun 2015

Back In Motion Health Group
Sept 2017 - Aug 2021Scum Master - Development of a modified agile scrum way of working to suit a small private physiotherapy clinic.- Creation of multiple sprint based employee engagement sessions to facilitate team scrum methodology cohesion and work outputData and Business Analysis- Customer market segmentation analysis.- Development of employee performance metrics - correlational analysis, linear regression analysis and benchmarking. - Employee engagement and service practises – canvas and survey various elements of employee engagement including: work culture, professional development, rostering and incentives, client service development and engagement. - Customer self-discharge analysis and retention strategy development and implementation.- Key metric dashboarding, real time analysis and bench marking. Show less Staff Clinical Mentoring - Liaison with ownership stakeholders regarding employee performance metrics and mentoring curriculum (as per data analytics). - Enquiry based learning strategies implemented to staff training – clinical skills, customer relation and sales training. - Testing and assessment of junior staff post training in conjunction with performance metric review. Senior Clinical Physiotherapist and Strength & Conditioning Coach - Inclusive of clinical physiotherapy, group strength training classes and telehealth physiotherapy services- Business development – particularly relationship building (Hawthorn Basketball Association Sponsor 2018-19) Show less
Clinical Services Coordinator / Scrum Master
Feb 2020 - Aug 2021Consultant / Senior Physiotherapist
Sept 2017 - Aug 2021

South Yarra Spine & Sports Medicine
Feb 2019 - Feb 2020Physiotherapist
Medibank
Aug 2021 - Aug 2022Health and Strategy AnalystStrategic analyst delivering clinical and commercial insights to enable timely and informed decision making regarding member health initiatives. Primary strategic focus related to improving clinical and out of pocket cost outcomes for members while reducing insurance claims benefit outlay.- Strategic end to end analysis of established and in-development health intervention programs: o Intervention programs included: Cardiac Prevention, Digital Mental Health, Palliative Care and Joint Replacement.- Development of SAS automated data extracts: o Seasonal marketing – Script and automate code to segment customer cohorts for marketing programs (mixed business and clinical criteria). o Financial reconciliation – Automate ingestion of external third-party usage data, reconcile to current member database, output for payment to third party.- Tableau dashboard development and automation for various stakeholders and programs, including ongoing process enhancement for establisheddashboards. Show less

Bupa
Aug 2022 - nowInsights Lead
Sept 2024 - nowSenior Insights Analyst
Oct 2023 - Aug 2024Data and Insights Analyst
Aug 2022 - Oct 2023
Licenses & Certifications
- View certificate

Process Mining - Data Science in Action
Coursera - Eindhoven University of TechnologyDec 2022 - View certificate

Advanced Learning Algorithms
DeepLearning.AIFeb 2023 
Introduction to SAFe: Navigating Scaled Agile Framework
CourseraOct 2025- View certificate

Unsupervised Learning, Recommenders, Reinforcement Learning
DeepLearning.AIFeb 2023 - View certificate

Google Digital Marketing and E-Commerce Professional Certificate
CourseraJan 2024 - View certificate

Supervised Machine Learning: Regression and Classification
DeepLearning.AIJan 2023 - View certificate

Machine Learning Specialization
DeepLearning.AIFeb 2023 - View certificate

A Crash Course in Causality: Inferring Causal Effects from Observational Data
CourseraDec 2022 
Excel: Market Research Strategies
LinkedInAug 2022- View certificate

Power BI Essential Training
LinkedInMay 2022
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