Aisha Mason, MPH, PMP

Experience

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  St. Luke's Cataract & Laser Institute

  Mar 2015 - Jul 2019

  Administered all day-to-day activities of St. Luke’s clinically integrated network (CIN), managing participant compliance and ensuring adherence to regulatory requirements.Accomplishments Include:• Facilitated BayCare Medical Group’s 15% increase in primary care provider quality metrics by implementing a streamlined referral workflow to eye care specialists.• Implemented workflows resulting in 100% of exam results communicated from eye care specialists to referring primary care providers within a week of exam completion.• Established a satisfaction survey, maintaining a 93.5 net promoter score throughout the first year of the CIN. Show less

  • Operations Manager, Project Management and Delivery

    Apr 2018 - Jul 2019

  • Patient Care Coordinator

    Apr 2017 - Apr 2018

  • Certified Ophthalmic Assistant

    Mar 2015 - Mar 2017
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  Braathe Enterprises-Source of Innovation-Business Consulting

  May 2015 - Aug 2015

  Science Management Intern

  • Led a team of interns in the development of a targeted employee health promotion program to market to small to mid-sized businesses

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  American Heart Association | American Stroke Association

  Jan 2017 - Apr 2017

  Community Health Intern

  • Participated in mission-related activities and research to help advance AHA's community planning goals throughout the Tampa Bay region (CPR initiatives, healthy vending in public places, blood pressure awareness, healthy eating, etc.).

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  American Diabetes Association

  Jul 2019 - May 2020

  Youth, Young Adult and Family Initiatives Manager, East Territory, Community Engagement

  Delivered prioritized Youth and Family Initiatives, overseeing camps for children with Type 1 Diabetes, family and teen retreats, and associated year-round engagement activities.Accomplishments Include:• Pioneered a leadership and volunteer program for youth living with diabetes across the state of Pennsylvania for the first time in program history.• Achieved significant cost savings for the market by renegotiating camp facility contract pricing, minimizing rental fees by $5,000; strategic negotiation approach directly impacted market financial performance and operational efficiency. Show less

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  Primary Care Coalition

  Aug 2020 - now

  Accomplishments Include:• Initiated and hosted meetings to guide diverse viewpoints toward consensus and successful outcomes. Managed work group examining provider reimbursement, shaping a unified county advocacy request for increased reimbursement tied to regional data; instrumental in achieving a $2 million budget increase for 2023.• Orchestrated successful completion of two audits with Montgomery County Department of Health and Human Services, ensuring compliance and securing ongoing program funding.• Revised and maintained contractual templates, overseeing the annual contract renewal process for the provider network. Ensured clear communication to relevant personnel at provider organizations regarding program requirements, network changes, policies, procedures, and new initiatives.• Orchestrated a detailed 7-year strategic project plan to guide the Montgomery Cares program in transitioning to value-based care, overseeing eligibility, PCMH requirements, and incentive-based payments, ensuring effective policy communication. Show less

  • Senior Program Manager of Provider Experience, Certified PMP and Customer Satisfaction

    Sept 2022 - now

  • Provider Services Manager, Contract Management and Client Relations

    Aug 2020 - Sept 2022
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  Center for Medical Technology Policy

  Aug 2020 - Sept 2021

  Program Coordinator, Project Management and Customer Relationship Management

  Program Coordinator for the Green Park Collaborative (GPC) - GPC worked to improve clinical research by cultivating collaboration between drug and device developers, private and public payers, health technology assessors, clinicians, researchers, policy regulators, and the patients that they all serve. A multi-stakeholder forum, GPC developed condition and technology-specific study design recommendations to guide the creation of evidence needed to inform both clinical and payment decisions.Accomplishments Include:• Maintained databases (CRM) of stakeholders and sponsors for projects, resulting in a 30% increase in high-quality or new leads.• Re-designed and managed the company website to improve accessibility for potential clients and partners.• Streamlined logos and marketing materials for new research projects using Adobe Creative Cloud applications, thereby enhancing CMTP brand recognition. Show less

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  Carolinas CARE Partnership

  Aug 2023 - now

  Operations Manager