Priyanka Kadam

Experience

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  Vodafone

  Oct 2013 - Dec 2016

  Program Manager

  Change Management-• Led a three-member team to transition ownership of Hyperion hardware change requests to EVO Change Management team• Chaired Change Approval Board and Technical Change Approval Board meetings to assess priority, risk, and impact of the change requests • Conducted meeting with SME's and stakeholders to identify, define and capture complex cross functional requirements• Formulated stakeholder requirements into different tangible deliverables such as functional specifications, use cases, workflow/process diagrams, and data model diagrams• Planned system downtimes and maintenance schedules for CRQs and provided post go-live support for SAP releasesIT Audit & SOX Compliance-• Managed relationships, provided evidence and led compliance resolutions with onsite external auditors for two consecutive SOX Audits (Incident Management (C9029a), Security Audit Log (C9031a), Change Management (C9007a1, C9007a2, C9008))• Identified and evaluated risk and proposed risk mitigation plan for all change requests ensuring adherence to Change Management & SOX guidelines• Created and presented SOX control status reports of regular and just-in-time releases for monthly STEERCO meetingQuality & Process Improvement-• Led a six sigma project to reduce ageing of change requests by 32% against a target of 25%• Proposed and implemented a process to handle SAP local transport requests to bridge the process gap thus adhering to SOX compliance and reducing the errors by 20%• Proposed and introduced a new standard change category for low risk high volume change requests to expedite its implementation• Responsible for developing KPI dashboards in SharePoint for business owners for operational and strategic decision making Show less

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  The Sophia Way

  Aug 2018 - Jun 2019

  Donor Development & Program Data Analyst

   Create and implement strategies for donor development and cultivation which will provide a diverse and sustainable funding base  Develop and implement all aspects of direct donor mailings, appeal letters, and other donor mailings as needed. Responsible for developing, implementing and executing fundraising strategies to acquire gifts from new donors and partners and to increase gifts from current donors. Identify other opportunities and segments that could be targeted for campaigns which may include corporate, business to business and groups of like-minded individuals. Ensure a high degree of integrity and accountability with donors and sponsors by managing and regularly reporting on projects, donors, sponsors and fund development Oversee selection and use of donor database, direct mail services, online donation services and other necessary development resources Collect, synthesize, update, analyze and provide visualization of data needed by Board to achieve the goals Prepare board/management reports monthly, quarterly and annual and ad hoc, turning results into actionable insights Show less

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  Hopelink

  Jul 2019 - Sept 2019

  Development Specialist

  Responsible for managing all digital fundraising including the cultivation of individual, peer to peer fundraising through stewardship strategies Proposed and implemented new donor welcome series to improve the acknowledgement process.

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  Amazon

  Sept 2019 - Jul 2021

  Program Manager

  • Proposed and implemented process to identify, classify and resolve the critical to quality defects impacting Seller and Vendor Paid Services by applying Lean/Six Sigma methodologies to increase efficiency and quality of Amazon.com catalog • Managed project team from inception to rollout of the new defect-free initiative to ensure timely delivery and quality adherence of Product Detail Pages• Responsible for managing and executing process improvement opportunities within new and existing business launches in collaboration with senior leadership and stakeholders• Utilized standard analytical tools like ETL and Tableau to analyze audit metrics for process improvement, as well as synthesize and derive actionable recommendations to meet organizational objectives; maintain metrics, reports, and activity logs; and coordinate multiple simultaneous cross-team and cross-disciplinary efforts from project inception to delivery• Developed and executed business strategies and decisions to improve service offered to selling partners based on detailed data defect analysis of related audit and business data • Proposed and implemented New Hire Launch Plan for new joiners in Quality Team to help onboard quickly Show less

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  Amazon Web Services (AWS)

  Mar 2021 - now

  AWS Program Manager
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  Microsoft

  Jan 2022 - now

  Technical Risk Manager (GRC)