Andrew Nguyen

Experience

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  Bellarmine College Preparatory

  Jun 2019 - Jul 2021

  Summer Program Teacher Assistant

  •Directed traffic to ensure over 50 parents can pick up kids as safely as possible.•Enhanced over 100 children's learning experience through the Art and Lego Summer Programs.•Coordinated with 5 other camp counselors to divide and oversee the children.

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  Fast Pizza Delivery

  Nov 2022 - Aug 2023

  Store Associate

  •Trained and supervised 3 employees during the manager's absence to maintain the pizza shop at max efficiency.•Managed 2 POS machines and 2 customer phone lines during busy hours.•Communicated efficiently with customers and coworkers to improve shop efficiency by 8%.•Delivered good customer service to boost customer return rate and boost sales.•Reduced customer wait time by 10% by giving quick and responsive service.

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  Chartwells Higher Education Dining Services

  Aug 2023 - now

  Information Technology Intern

  •Assist in the installation of micros Oracle POS system hardware and conducting weekly maintenance to ensure devices are running properly.•Resolve Internet, wireless, and wired network access problems across campus through diagnosis technical troubleshooting, and testing.• Increase sales efficiency by 6% at big college sporting events by streamlining hardware operations.•Communicate frequently with over 10 staff members as well as internal and external stakeholders, translating technical issues for non-technical team members. •Partnered with Compass’ technology groups to ensure that POS and workstations around campus are properly updated. Show less

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  Western Digital

  May 2024 - Aug 2024

  Software Asset Management Intern

  •Created compliance campaigns to ensure proper utilization of company assets•Analyzed company software spending for discrepancies.•Categorize and compiled SAM resources for easier access •Perform market research on multiple open-source vendors to assist with Java software migration to OpenJDK•Track down users to prevent software noncompliance•Worked with ServiceNow and the legal team to generate NDA's•Assist in UI development of Power BI dashboard detailing Java usage and overview of various asset vendors Show less