Eva Davis

Experience

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  Erickson Living

  Mar 2015 - Oct 2019

  Security Dispatcher

  • Handle emergency calls with urgency and care • Dispatch security, EMS, ambulance, and/or 911 • Maintain resident log

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  Howard Tech. Advisors

  Jul 2016 - Jul 2017

  Customer Service Coordinator

  • Acted as initial point of customer contact • Monitor resource assignments• Analyzed, assessed and identified customer needs

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  KBC Creations

  Jul 2017 - May 2020

  Customer Service Representative

  In-bound customer service call center role interfacing with customers regularly to meet needs. Primary responsibilities include ordering and receiving parts, directing incoming calls to the correct department or team member, processing payments. Highlights:• Interfacing with employees, Project Managers, and customers on a regular basis• Scheduling inbound and outbound deliveries of materials to jobsites• Act as liaison between higher clientele and employees on a regular basis• Retrieving payments for materials purchased in store• Maintaining and updating customer records• Ability to be cross-trained and train new employees coming aboard for different job functions• Develop and maintain operating procedures for receiving and deliveries• Work with Operations Manager to ensure installs and deliveries are within compliance standards• Coordinate, schedule and attend monthly Operations/Customer Service meetings• Establish working relationships with employees and customers to ensure successful performance Show less

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  The Lutheran Village at Miller's Grant

  Oct 2019 - Jan 2022

  Security Officer

  • Monitor video camera and fire systems• Ensure security processes are followed by visitors and residents• Provide administrative support to the Security/• Assist with contacting residents during latch checks• Dispatch security/ES on calls for service

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  PAE

  May 2020 - May 2021

  Front Desk Administrative Assistant

  Areas of responsibility include greeting, directing and escorting visitors, serving as department primary point of contact, managing and entering department purchase requisitions, and communications. Highlights:• Consistently interfacing with Government clients and employees; directing to appropriate personnel• Primary contact for incoming calls and addressing inquiries/concerns• Coordinate and manage deliveries• Monitoring stock levels for office and kitchen supplies and ordering as needed• Process monthly P-Card reconciliations for purchases• Coordinated sorting and distribution of incoming and outgoing mail daily through various vendors• Received, managed and processed all work order requests ensuring quick resolution• Composed and proofread over 15 company memos, letters, reports, and presentations• Managed complex calendars, organizing meetings and travel arrangements• Provide administrative support to Facilities Director’s needs Show less

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  DHL eCommerce Solutions

  May 2021 - May 2022

  Human Resource Administrator

  Current areas of responsibility include HR administration, payroll, onboarding, orientation, maintain compliant employee records, assist with leave administration and support of business goals/initiatives.Highlights:• Handle HR purchase orders and invoices• Assist with employee health plans, benefit enrollments and payroll• Assist HR Business Partner in recruitment and interview process• Scheduling new hire orientations via HRIS Taleo• Conducting new employee orientations, and completing onboarding process to include I9 and E-Verify• Daily process of payroll and leave requests• Maintaining proper records of employee attendance and leaves• Process TSA applications within Veroot Compliance software• Creating and delivering badges to employees once TSA verification is completed• Consistently providing employee support with HR Business Partner within DHL• Interfacing with vendors coming into the building directing them to the proper personnel and location Show less

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  Planned Companies

  Feb 2022 - Dec 2022

  Front Desk Concierge
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  GeoLogics Corporation

  May 2022 - now

  • Human Resources Generalist I

    Jan 2023 - now

  • Human Resources Assistant II

    May 2022 - Jan 2023