Rizky Setiawan

Experience

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  WOM Finance

  Oct 2022 - Jan 2023

  Fraud Prevention & Detection Staff

  • Analyze acts of fraud and fraud at branch offices in the West Java and East Java Regions consisting of 30 branch offices, and in at least 1 month get 5 indications of fraud per branch. Then coordinate with related parties in the Branch to validate the case indications.• Became PIC with WOM Finance's IT division in working on the Anti Fraud Hotline project• Responsible for checking the files of approximately 20 consumers per day for the fine discount relief application program in the West Java and East Java Regions with predetermined calculations. Show less

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  PT. ELO Digital Office Indonesia

  Aug 2023 - Oct 2025

  IT Technical Support

  - Completed 1 project for a new customer and 3 feature improvisation projects for existing customers with a role as Technical Support.- Provide support to customers such as installation, migration, troubleshooting, maintenance health checks, and feature enhancements.- Working on the project Electronic Document Management System (EDMS) for Legal Division MIND ID where I was responsible for installing the ELO server, designing the ELO application topology, implementation remediating pentest results, training users and IT as administrator.- Installing the ELO server on the Ubuntu operating system, installing and configuring the PostgreSQL database for data storage, installing Apache2 for the web server.- Integrating the ELO application with Microsoft Azure makes user management easier and the login system more secure.- Improvised the addition of a watermark feature in the ELO application to track outgoing documents.- Familiar with using tools such as MobaXterm, mRemoteNG, PostreSQL, pgAdmin, SQL Server, Linux Ubuntu, Notepad++, VsCode. Show less