
Joanna Dąbkowska - Litkowska
Specjalista ds. sprzedaży

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About me
Associate Delivery Manager
Education

Wyższa Szkoła Bankowa w Gdańsku
2020 - 2022Magister (Mgr) Psychologia w biznesie
Wyższa Szkoła Bankowa w Gdańsku
2015 - 2018Licencjat (Lic.) Prawo w biznesie
Experience

Orange
Aug 2016 - Mar 2017Specjalista ds. sprzedaży
Sii Poland
Mar 2017 - now• Implement projects successfully, according to budget and contract obligations.• Deliver services at a contractual quality level.• Continuously improve profitability by cost optimization and scope expansion.• Effective project/service management in accordance with Sii standards and methods.• Ensure proper internal communication related to team management, status reporting, decision-making and escalations.• Ensure proper communication with the customer, monitoring customer engagement and decision efficiency, managing customer satisfaction. • Scope and budget control by using change management procedure.• Maintain the quality of the documentation in order to confirm proper execution of the contract. Show less • HR management of sixty-members .NET Developes team • Manage subordinates salaries appropriately • Workers recruitment based on internal or external clients needs • Recruitment and onboarding process coordination • Addressing workers development needs due to their career path plan • Facilitation of workers project/department change • Periodic eveluation meetings conduction. Discussing employees successes, improvement areas and future plans• Plan with recruitment and marketing departments activities aimed at attracting candidates Show less • Recruit workers after consultation with the internal and/or external client and coordinate their entire recruitment proces• Plan, search for and allocate resources to the submitted project enquiries, anticipate the need for resources• Predict the needs for engineers taking into account the information on sales plans and allocation in current projects• Facilitate the change of project / department / unit for all workers• Direct and functional management of subordinates• Organize periodic evaluation meetings with subordinates; discuss successes, failures, results, targets and strategy for the near future Show less Supporting sales activities in the field of administration and finance:Support sales team and Line Manager in ensuring good-quality contracts for employees / contractors / suppliers and their timely executionSupport sales team and Line Manager in ensuring good quality and timely delivery of purchase orders and acceptance protocols for projects in accordance with the specified deadlinesSupport sales team and Line Manager in dealing with problems concerning employees / contractors / client(s)Prepare statistics and prognosis related to engineers’ work in projectsInform administration, always in advance, about any changes in projects, workers’ contracts, rates, purchase orders and keep a statement of the above-mentioned changesInform administration about client’s new requirements (billing specifications, arrangements beyond Sii’s standard provisions and procedures, data needed to issue invoices) or give contact details to a person on the client’s side who can give such informationMonitor ending contractsRegister workers and introduce any type of changes in the client’s systemsDuty hours at client’s premises Show less
Associate Delivery Manager
Feb 2025 - nowResource Manager | Digital Competency Center
Jul 2020 - nowDigital Competency Center Resource Specialist
Jun 2019 - Jul 2020Delivery Operations Specialist
Sept 2018 - Jul 2020Recruitment and HR Assistant
Nov 2017 - Oct 2018Front Office Receptionist
Mar 2017 - Nov 2017

CODE:ME
Mar 2018 - Jun 2018C# od podstawSyllabus:• Basic instructions and data types a short introduction toC # and the .NET platform, walkthroughs, projects andnamespaces, data types, valuable and a referencetypes, variables, assignment, flow control and iterationinstructions, strings and operations on them• Object-oriented programming introduction to objectorientedprogramming, classes and methods,constructors, access qualifiers, inheritance andpolymorphism, abstract classes, interfaces, events anddelegates,generic types• Error handling exceptions and their service, creatingyour own exceptions.• Hackathon• Collections tables, lists, dictionaries, IEnumerable, LINQbases• Files and streams file operations, IDisposabe and usingstatement• Design patterns and good practices basic designpatterns, unit tests, clean code Show less

Software Development Academy
Jun 2018 - Jan 2018Tester oprogramowaniaSyllabus:Theoretical and practical knowledge:• Defects errors and types of tests• Test design techniques• Work with test documentation• Risk-based testing• The specifics of tests of various types of software• Agile, Scrum, Waterfall• Kanban, Lean Management• Tools supporting testing• Performance tools and tests• TDD, BDD• Soft skills• IntelliJ IDEA - automatics tests in JAVA
Licenses & Certifications

C# od podstaw
CODE:ME- View certificate

Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgFeb 2023 
PRINCE2® Foundation
APM GroupMar 2024
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