Patrick John Faylon, CBP, PSM I

Experience

• 

  Equitable Data Center Inc. (BDO Inc.)

  Sept 2006 - Sept 2008

  L4 - Programmer
• 

  Novare Technologies

  Sept 2008 - Aug 2010

  Senior Software Engineer

  Android Development, Android Training, Java Development

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  Excitor A/S

  Aug 2010 - Jan 2012

  Android Client Team Lead / Senior Android Developer

  • Spearheaded a development team in producing one of the earliest Android implementations showcasing the capabilities of Mobile Device Management technologies• Improved the product quality of Excitor’s MDM and Enterprise Mobility Application by implementing Scrum as the standard development framework• Increased product capability by constantly collaborating and contributing features with the Product Development team• Improved product performance by iteratively refactoring existing product source code• Increased product stability and reliability by constantly releasing and deploying product updates to consumers Show less

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  Mobile Travel Technologies

  Feb 2012 - Jun 2012

  Senior Software Developer

  • Developed mobile applications for various airline clients• Enhanced product support by refactoring existing Android applications to support the tablet form factor• Improved product viability by implementing Android's Cloud to Device Messaging into the NG Airline Engine• Increased technical capability by conducting research work on the ActionbarSherlock library + Roboguice• Stabilized custom library usability by implementing memory optimizations and clean code practices to custom User Interface (UI) components Show less

• 

  Samsung Electronics

  Jun 2012 - Dec 2014

  Technical Manager - Mobile Solutions Laboratory

  • Contributed to Samsung’s mobile growth by successfully completing over 250 Android projects for the Australian and New Zealand markets - Including flagship models: Galaxy Note 3, Galaxy S5, Galaxy Note 4, Galaxy S6 and the Galaxy S6 Edge• Increased laboratory competency by improving the turnaround time of 1 day issue resolutions from 40% to 85%(within 1 year)• Increased technical capability of engineers by implementing various training systems and methodologies• Deepened creativity and technical know-how of members by implementing a systematic innovation infrastructure to further enhance their research and development skills• Developed product awareness of Sales and Marketing teams by constantly providing technical information and support to clients during business meetings• Increased center profitability and created business opportunities by suggesting and providing solutions to the local market• Promoted information security by creating, implementing and reinforcing security policies Show less

• 

  Samsung R&D Institute Philippines

  Sept 2014 - Jan 2019

  • Spearheaded Samsung subsidiary collaboration efforts to create unique and compelling solutions for their respective markets (North America, Southeast Asia and Oceania)• Established a co-productive environment by creating solid relationships with customers, partners, solution vendors and developer communities• Promoted Business to Business (B2B) flexibility and adaptability by facilitating ideation sessions to create solutions that fit perfectly with customer requirements• Educated and enabled Telecommunications and Internet Service Providers with upcoming Samsung solutions and technologies (Samsung Enhanced technology Engagement Delegation)• Initiated the positioning of E-SIM technology to the Philippine Market• Enhanced Samsung services by actively participating in Product Development sessions with various stakeholders• Increased Samsung’s mobile market share by developing a solution to highlight the features of Samsung over China-branded (C-Brand) mobile phones• Improved organizational Key Performance Indicators by constantly proposing strategies and tactics to the management team Show less • Increased Samsung's B2B sales contributing to more than $30M in mobile solutions by providing technical services and consultations to clients and partners in Southeast Asia and Oceania (2016)• Demonstrated excellence by exceeding annual targets by over 380% (Regional Targets)• Earned awards for winning major business opportunities in the region• Pioneered a best practice to conduct a pilot program for potential B2B clients and partners• Improved customer confidence by implementing strategies focused on delivering and exceeding expectations (First Response Times, Satisfaction and Delivery Rates)• Fostered a Work-Smart environment by continuously creating a venue to discuss processes, successes and challenges• Increased rate of business opportunity wins by instilling the value of ownership among members• Utilized internal and external tools to effectively communicate and address customer and partner inquiries and requests Show less • Instrumental in establishing KNOX Business to Business presence in Southeast Asia and Oceania by building the Regional KNOX Sales Engineering Team• Enabled local KNOX Sales Engineers from 9 different countries with the technical capabilities and features of Samsung KNOX• Increased KNOX market awareness by advocating Samsung’s security platform to partners, integrators, and developer communities• Showcased technical competencies to customers by creating proof of concepts using KNOX Software Development Kits- Wifi Proxy Application- Call and SMS White listing and Blacklisting- Single App KIOSK mode Show less

  • Group Leader - Business Development Group

    Jan 2017 - Jan 2019

  • Group Leader - Knox Sales Engineering Group / Enterprise Innovation Lab

    Oct 2015 - Dec 2016

  • Group Leader - KNOX Enterprise Group

    Sept 2014 - Sept 2015
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  Security Bank Corporation

  Jan 2019 - now

  • Spearheaded multiple technical implementations focused on transforming the various stages of Transaction Banking- Contributed to the company’s reception of being “The Most Recommended Transaction Bank” and “The Most Helpful Transaction Bank During COVID-19” (BankQuality 2021)• Significantly reduced the workload of Onboarding Officers by more than 54% by implementing various solutions and process changes for Client Onboarding• Improved customer experience by creating online application channels for clients- Received high customer satisfaction rates of 95.42% (Business Plus Online Application) and 94.47% (Cash Management and Trade Online Application)• Streamlined Service Delivery Operations by overhauling the Deal Management process- Eliminated hours of Manual Information Input from 2 hours to 2 minutes (Savings of 33.4 Man Hours per Day)- Produced a resource savings of six (6) Full Time Employees• Simplified the proposal creation process by delivering the Sales Proposal Builder Teams application- Reduced proposal creation process from 2 hours to 15 minutes- Reduced the turnaround time of end-to-end proposal approvals from more than 1 week to less than a day Show less

  • Senior Assistant Vice President

    Jul 2023 - now

  • Assistant Vice President

    Jan 2019 - Jun 2023