Viktoria Levicka

Experience

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  U. S. Steel Košice s.r.o.

  Jan 2002 - Jan 2009

  Internal Auditor

  Process and financial audits (Slovak Statutory Accounting, US GAAP, IFRS, SOX).Cooperation with the external auditor.Reporting for the top management.

• 

  Škola úžitkového výtvarníctva

  Jan 2011 - Jan 2014

  Teacher

  Economics/Business subjects, Business English.Responsibility for classes up to 30 students.

• 

  T-Systems Slovakia

  Jan 2014 - Apr 2018

  Internal Auditor

  Managing integrated management system (ISO 9001, 20000, 22301, 27001).Collaborating with stakeholders and process owners to ensure compliance.Developing and optimizing processes and procedures, implementing process improvement programs, providing guidance on corrective and preventive actions.Responsible for projects results in terms of dates, quality and resources.

• 

  Carpathian Foundation

  Jan 2014 - Jan 2014

  Project Manager
• 

  Deutsche Telekom Services Europe - Slovakia

  Jun 2018 - Jun 2021

  Senior Process Manager - Customer Finance

  National and international projects increasing effectiveness, efficiency & quality. Responsibility for project results in terms of dates, quality and resources. Process optimization. SAP, IT, IT roll-outs, automation, internal controls, KPIs, process tests.Teamlead deputy.

• 

  Diebold Nixdorf

  Jun 2021 - now

  Global Management System Advisor / Quality Manager

  • Global implementation of service management system (cross-organizational and cross-country)• Steering global certification, internal and external audit activities (cross-organizational and cross-country)• Collaboration with cross-functional stakeholders to evaluate management system, screen and communicate risks, assess initiatives, processes and improvement activities• Leading and coordinating teams to complete projects and reach desired deliverables