Swerna Rekha

Swerna rekha

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location of Swerna RekhaTamil Nadu, India
Phone number of Swerna Rekha+91 xxxx xxxxx
  • Timeline

    Oct 2011 - Sept 2012

    Customer Service Representative

    Reliance Communications
    Oct 2012 - Jul 2014

    Project Analyst

    Molecular Connections
    Sept 2014 - Aug 2018

    Technical Recruiter

    XTCS pvt ltd
    Jul 2021 - Jun 2022

    US IT Recruiter

    TiliconVeli Tech Park
    Current Company
    Jun 2022 - now

    Technical Recruiter

    Crescens Inc.
  • About me

    IT Recruiter

  • Education

    • Rvs school of engineering and technology, dindigul

      2007 - 2011
      Bachelor of engineering - be electronics and instrumentation a with distinction

      Activities and Societies: table tennis

  • Experience

    • Reliance communications

      Oct 2011 - Sept 2012
      Customer service representative

       Dealing with corporate customers queries regarding high speed data card through calls.  Serves customers by providing product and service information and resolving product and service problems.  Attracts potential customers by answering product and service questions and suggesting information about other products and services.  Opens customer accounts by recording account information.  Maintains customer records by updating account information.  Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.  Maintains financial accounts by processing customer adjustments.  Recommends potential products or services to management by collecting customer information and analyzing customer needs.  Prepares product or service reports by collecting and analyzing customer information.  Contributes to team effort by accomplishing related results as needed. Show less

    • Molecular connections

      Oct 2012 - Jul 2014
      Project analyst

       Study IEEE papers that have been submitted for patent. Preparing abstract for new Engineering inventions to International patent board as E-books. Research, develop and document technical design specifications. Produce electronic documentation in addition to hard copy manuals. Maintain a comprehensive library of technical terminology and documentation. Analyze documents to maintain continuity of style of content.

    • Xtcs pvt ltd

      Sept 2014 - Aug 2018
      Technical recruiter

      Source candidates using a variety of search methods to build a robust candidate pipeline Screen candidates by reviewing resumes and job applications, and performing phone screenings Take ownership of candidate experience by designing and managing it. Develop job postings, job descriptions, and position requirements. Perform reference checks as need Facilitate the offer process by extending the offer and negotiating employment terms Manage on boarding and new hire process Stay abreast of recruiting trends and best practices Manage the overall interview, selection, and closing process Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations Show less

    • Tiliconveli tech park

      Jul 2021 - Jun 2022
      Us it recruiter

       Activities Doing Recruitment for across IT industry segments, Resource Augmentation and Deployment experience in Full Life Cycle of Deployment of resources through Partners, Personal Contacts, Advertisement - Fulfilling requirements across all the spectrum of skills. Coordinating with the account managers in US for new requirements Identify potential candidates using various tools like CEIPAL, ATS. Hands on experience using SOCIAL RECRUTING TOOLS LinkedIn. Applauded for building long term relationships with consultants and delivering on time Manage multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating, and closing candidates. Taken care of recruitments for our Healthcare and Financial clients. Mostly focused on Functional – Non-functional requirements. Providing quality submissions to the client. Regular follow up and maintain good rapport with Candidates. Maintain database for all kind of skills. Excellent Interpersonal, Convincing, Rate Negotiation, Analytical &Problem solving Skills. Ability to make sound business decisions Show less

    • Crescens inc.

      Jun 2022 - now
      Technical recruiter

      • Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.• Writing job descriptions and posting to relevant media platforms.• Review and analyze resumes using our in-house ATS software program.• Scour job search websites for potential recruits and contact those candidates personally.• Initial level screening done through call.• Presenting the resumes of the most suitable candidates to the hiring manager.• Arranging interviews for the shortlisted candidates.• Keeping track of all applicants as well as keeping applicants informed on the application process.• Offering job positions and completing the relevant paperwork. Show less

  • Licenses & Certifications