Jesse Jerome Adrian Garcia

Experience

• 

  Angelicum College

  Jan 1996 - Jan 1999

  CAT-1 Instructor
• 

  UST

  Jan 1999 - Jan 2000

  Office Staff, Cities 2000 College of Architecture
• 

  Angelicum College

  Jan 2000 - Jan 2001

  CAT-1 Assistant Commandant
• 

  Siena College Bulacan

  Jun 2001 - Nov 2001

  Chairperson, BS Computer Department

  Prepared and recommended curriculum for the Computer Science Department. Initiated the setup of the college computer laboratory and taught college students on subjects of Logical Switch and Design, Advance Programming, Microsoft Application and System Analysis and Design.

• 

  Ripple E-Business International, Inc

  Jan 2002 - Mar 2004

  IT Consultant/Technical Support

  Designed, installed, and monitored Barter System (inventory system) and point-of-sale of various clients. Administered local and remote network for clients and troubleshoot software and hardware problems. Other responsibilities include training end-users on “Barter System” and other software applications, generate reports based on client needs and requirements, provide technical support on customer care and conducted sales call and recommend hardware specifications to the purchasing department. Show less

• 

  Innovative Packaging Industry Corporation

  Apr 2004 - Jun 2004

  System Administrator

  Managed all databases (SQL Server) and other information technology for the IPIC as well as provided technical training and assistance to office staff administration on IPIC computer networks, Windows, FTP, and www servers. Also provided online, telephone, and on-site support to project technical and support staff on desktop, database, and Internet applications projects.

• 

  ETelecare International

  Oct 2004 - Jan 2005

  Call Center Agent

  Troubleshoot Hardware and Software problems and dispatched computer hardware and peripherals.

• 

  NEC Philippines, Inc.

  May 2005 - Oct 2015

  Manages and work with my team for clients requirement and converting it to architecture and design that will ultimately constitute the blueprint for the solution that will provide value to client to improve business process. Moreover, reviews vendor proposals to identify the most value and the best return on investment to client. Interacts with the client to interpret and translate requirements for PLDT Cloud Project into solutions design. My role as SA for PLDT cloud requires understanding and validating the clients requirement and identifying the gap between the business requirement and either functional or specification and defining the solution to bridge or mitigate the gap. Defines the technological strategy with the development team of each Business Unit. Evaluate technical risk and mitigation plan. Develop and improve standards and procedures to track and measure the progress of the project. Assess development teams, identifying strength, problem areas, and development plans for improving performance. Evaluates software implementation on design and task thoroughness Creates project scope management plans, an Organizational Breakdown Structure, a Works Breakdown Structure and develops a detailed project scope statement for projects. Also coordinates all stakeholders in the project and monitor and controls the implementation and installation of all projects Monitors all support calls for NECare while maintaining high quality of service and level of support for all customers. Modifies Inventory System (CVS HQ) for Philippine Seven Corporation, enhances existing System (CVS HQ) and modifies reports to fit the Philippine Seven Corporation standards and trains end-users on “CVS HQ System” and other software applications.

  • Team Lead for Solution Architect

    Jan 2015 - Oct 2015

  • Solution Architect

    Jun 2014 - Jan 2015

  • OIC, Enterprise and Technical Service Group

    Jan 2014 - Jun 2014

  • Project Manager

    Jan 2012 - Jan 2014

  • Technical Manager

    Sept 2008 - Jan 2012

  • Software Engineer

    May 2005 - Sept 2008
• 

  ALLIANCE SELECT FOODS INTERNATIONAL, INC.

  Oct 2015 - Mar 2016

  Head of I.T. Infrastructure and Services

  Responsible for the implementation and operations of all technology infrastructures for Alliance Select Foods InternationalRecommended in the formulation of the company's enterprise architecture and business system plansAssessed cost and feasibility to ensure that the plan was aligned with and supported the strategic goals of the businessEvaluated product and vendor to ensure that technologies would best fit the company's operation taking into account what cost would be most efficient and within the allocated budget Show less

• 

  NEC Philippines, Inc.

  Mar 2016 - Dec 2017

  Technical Account Manager for Big Data Platform & Analytics

  Responsible for managing the technical aspects of Big Data supporting PLDT and BDO while working closely with the Sales Account Manager to address customers' technical needsProvides customer accurate technical service before and after the point of sale to ensure customer satisfaction

• 

  Dimension Data Philippines, Inc

  Dec 2017 - now

  Senior Solution Consultant

  Responsible for the overall technical design and build of the custom elements of the solution. This include the ability to design the physical domain from the communication layer, to networking protocols, network gear, interconnects, hardware for all the services (apps, web database storage and HA/DR) and all the cloud services for Hybrid solutions.Solution Design – Consultative sales, technology and solution focused to create excellent client relationships with their technical expertise.Contribute to Proposals – Demonstrate strong client engagement skills and with clients of a mid-complexity base. This requires the ability to participate or lead in scope of work determination, product pricing and RFP/RFI responses.Product Sales – Expected to achieve - Expected to achieve products sales to meet specified financial goals according to specified financial metricsProof of Concept – Expected to manage Client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.Coaching and Training – Trains and coaches the sales team and when applicable teams of engineering and consultants to transfer product knowledge.Implement Solution – Use their previous technical project lead experience to guide successful implementation of system solution. Show less