Franco Alampi

Experience

• 

  Computershare

  Feb 2008 - Jul 2017

  Collaborated with a busy team to create email broadcasts, edit web content, and develop interactive documents, ensuring that projects comply with client requirements and expectations. In addition cross checked all content on email broadcasts and on online voting sites to ensure high product quality. Responded to a high level of incoming calls in a busy call centre, whilst delivering a high level of customer service to ensure that all shareholder queries were actioned promptly and efficiently.

  • eServices Administrator

    Aug 2009 - Jul 2017

  • Investor Services Representative

    Feb 2008 - Aug 2009
• 

  Lazogas Real Estate

  Aug 2018 - Mar 2019

  Junior Property Manager

  Job responsibilities - Inspections (Routine & Open)- Select and reference check appropriate tenants- General email correspondence- Condition reports- Notice to vacate- Rent arrears

• 

  Uber Technologies LLC

  Apr 2019 - Oct 2019

  Uber Driver

  Job Responsibilities- Ride sharing- Customer service

• 

  PROBE Group

  Nov 2019 - Jan 2021

  Customer Service Consultant

  Job Responsibilities- Display excellent customer service with every customer call- Processing of exchanges & returns- Manage general queries from customers- Navigate across multiple information systems

• 

  Certainty Property

  Feb 2021 - now

  Property Manager