Chris Hindley

Experience

• 

  Bond University

  Jul 2010 - Mar 2019

  As the Manager of Digital Media and Technical Production, I supervised cross-functional teams responsible for learning environments support, e-learning solutions and digital learning, classroom IT and AV support, audio visual (AV) infrastructure projects, and the provision of digital services.• Managed multidisciplinary teams across functions of learning environment support, e-learning support, in classroom ICT and AV support, educational technologies, AV programmers and developers, AV integrators, and web and digital media producers.• Developed, implemented, and maintained various digital solutions and platforms including website, intranet, web and digital media, applications, content delivery systems and the learning management system.• Managed million-dollar learning environments capital expenditure budget.• Delivered a variety of ICT-adjacent services, including policy, protocol, and process development, reporting, presenting business cases, contract negotiation, tenders and vendor management.• Directed and executed large-scale Audio Visual and ICT learning infrastructure projects, as well as new educational and eLearning technology initiatives.• Led in-classroom, on-call, and remote support for learning environments and teaching technologies.• Managed the technical processes of event production, including live streaming and outside broadcast.• Led the design, integration and maintained various in classroom audio-visual systems and technologies. Show less

  • Manager, Digital Media and Technical Production

    Jan 2015 - Mar 2019

  • Lead, Digital Media and Technical Production

    Sept 2012 - Dec 2014

  • Audio Visual and ICT Support Officer

    Jul 2010 - Sept 2012
• 

  QUT (Queensland University of Technology)

  Apr 2022 - now

  In this senior management role, I lead a large multidisciplinary team responsible for developing, managing and supporting QUT’s educational technology stack, delivering educational technology solutions, technology support, web, applications, digital media and adjacent services for learning and teaching.Responsibilities: • Strategic planning and technology strategy• Leading, coaching and mentoring a multidisciplinary team of 20 direct reports and numerous indirect reports geographically dispersed across multiple campus locations.• Managing a portfolio of digital services and products, SaaS and IaaS, IT service management, educational technologies, digital learning platforms, web and digital applications, applications development, digital media production and content delivery platforms.• Delivering a variety of technology-adjacent services, including policy, protocol, and process development, reporting, forming and presenting business cases, contract negotiation, tenders and vendor management, technology road mapping and implementation of ICT services.• Operationalising organisational and departmental strategic goals and objectives and managing programs of work.• Scoping and maintaining service catalogues, negotiating RACI's and cross-functional services, risk management, ICT procurement and budget management.• Targeted outreach, forming, managing and maintaining relationships with key internal and external parties, including negotiating and liaising with vendors and engaging and managing executive stakeholders and strategic business partners.• Investigating emerging technologies, innovation and developing and implementing solutions.• Member and panelist of multiple advisory groups including ICT panels, tender panels, strategic planing groups and digital learning technology pilot board. Show less

  • Production Manager, Technology and Digital Services

    Mar 2019 - now

  • Director, Digital Learning, Innovation and Production (Acting)

    Apr 2022 - Jun 2022