Eric Orteza

Experience

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  US Navy

  Jan 1994 - Feb 1999

  Boiler Technician/Machinist

  Fireroom/Engineroom SupervisorDuties, Accomplishments and Related Skills:Fire room and Engine room Supervisor - Responsible for the operation and maintenance of the Main Propulsion equipment of the ship to include 2 D-Type top fired, 600 lbs. boilers and 3 ship's service turbo generators; 2 high pressure air compressors, 2 low pressure air compressors, 1 aerated feed tank, 2 main feed pumps, 2 evaporators, 2 lube oil purifiers, 1 emergency feed pump, 2 fuel oil service pumps, and various auxiliary equipment and a workable feed/potable water and oil/fuel laboratory. Maintain steam pressure throughout for the main propulsion of the ship. Show less

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  US Naval Base Pearl Harbor

  Mar 1999 - Jul 2002

  Naval Security Forces

  Duties, Accomplishments and Related Skills:Patrol Supervisor - Supervised 7 personnel patrol section. Conducted various law enforcement patrol and antiterrorism duties within Pearl Harbor Naval Complex and housing areas. Supervised and control Entry Control Points (ECP), control vehicles and personnel access and movement into the base. Respond to complaint and calls for services, traffic accidents and related crimes. Wrote, reviewed, and analyzed detailed Incident Complaint Reports. Conducted preliminary investigations of criminal cases and assisted Naval Criminal Investigative Services (NCIS) in investigation of major crimes committed inside Pearl Harbor Naval Base. Liaison with Honolulu Police in investigation of criminal cases committed outside the base by Sailors and civilians working inside the base. Show less

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  US Naval Support Activity

  Jul 2002 - Jul 2003

  K-9 Handler, Naval Security Forces

  Military Working Dog, K-9 HandlerDuties, Accomplishments and Related Skills:Military working Dog Handler - Provided Military Working Dog (K-9) support to Commander, U.S. Naval Forces Central Command and U.S. Naval Fifth Fleet in support of SOUTHERN WATCH, ENDURING FREEDOM, and IRAQI FREEDOM. Performed specialized duties in explosive detection for government controlled facilities and assets at Naval Support Activity, Manama, Bahrain, Jebel Ali, United Arab Emirates (UAE) and Fujairah, (UAE). Developed and implemented training and qualification of assigned Military Working Dog and maintained 95% detection proficiency of all assigned K-9 teams. Show less

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  US Naval Air Facility

  Jul 2003 - Aug 2006

  K-9 Supervisor

  K-9 SupervisorDuties, Accomplishments and Related Skills:Naval Forces Military Working Dog (K-9) Supervisor - In-charge of the daily operation and training of assigned Military Working Dog teams. Developed and implemented the training and well being of 14 assigned Military Working Dog teams. Maintained 95% proficiency of all military working dog teams. Maintained kennel facilities in accordance with the Navy's Military Working Dog Program. Assisted regional commanders in providing qualified and deployable K-9 teams through out the theater, to include 2 deployable K-9 teams in Iraq and Afghanistan simultaneously. Maintained and managed the K-9 teams training and utilization records. Show less

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  US Naval Air Station

  Oct 2006 - Sept 2009

  Operations Patrol Chief

  Security Forces Operations Patrol ChiefDuties, Accomplishments and Related Skills:Provided Physical Security and Anti Terrorism Force Protection (ATFP) for over 6,500 Department of Defense (DoD) personnel and family members encompassing three Military Housing areas and two Naval Air Stations support facilities; to include a workable flight line for military and DoD component aircrafts. Provides ATFP and physical security support to visiting forces of the United States Navy’s 6th Fleet Command, Naval Central Command, European Command, and all North Atlantic Treaty Organization (NATO) forces in the area of responsibility. Developed and integrated security drills training with the Italian Air Force, local law enforcement agencies and other services. Validates Memorandum of Understanding (MOU) with local authorities. Maintained and enforced Security Forces qualification programs. Wualifying members in 9mm pistol, 12 gauge shotgun, M-4 and M-16 rifles, M-240 and M-60 machine guns, collapsible batons, OC pepper spray, and general self defense and Mechanical Advantage Choke Hold (MACH) take-down techniques. Show less

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  US Naval Base San Diego

  Sept 2009 - Jul 2011

  Operations Chief

  Duties, Accomplishments and Related Skills:Operations Chief - Serves as consultant to US Navy ships and installation tenant commands in Law Enforcement and Antiterrorism Force Protection (ATFP) issues inside the base. Reviewed and updated ATFP and physical security plans. Trained and conducted drills validated related standard operating procedures, policies and Department of Defense directives and Antiterrorism Plan. Conducted inspection of Physical Security and ATFP defenses including electronic security systems, gate barriers, and guard post orders. Managed and trained the Auxiliary Security Forces (ASF) from other commands keeping them all qualified and ready for deployment during times of higher force protection condition. Maintained Memorandum of Understanding (MOU) with local law enforcement, federal agencies and other emergency services which enhanced force protection posture of the base. Show less

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  Joint Task Force Detainee Operation

  Jul 2011 - Jan 2012

  Watch Commander (Corrections Supervisor)

  Detainee Operations Watch Commander(Corrections Officer Supervisor) /Joint Operation Center ChiefDuties, Accomplishments and Related Skills:Supervised 12 correction officers in enforcing safe, humane, legal and transparent care and custody of high value enemy combatant detainees confined in Guantanamo Bay, Cuba. Overall responsible for guarding the detainees in accordance with established detainees policies and procedures. Participated in weekly interagency meetings for the purpose of providing expert detainee operations and recommendations to improve existing prison camps policies, procedures and trainings. Prepares written detailed reports of prison camps disturbances and incidents. Employs escalation of the "use of force" if needed to maintain good order and discipline among the giards and detainees. Evaluate and enforce qualifications, training, and performance of guard force personnel and make recommendations to the chain of command for improving guard force qualifications and standards. Show less

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  USS Chosin CG 65, US Naval Warship

  Aug 2012 - Jul 2015

  Chief Master at Arms, Antiterrorism Training Supervisor, and Urinalysis Program Manager

  Chief Master-at-Arms, Command Chief Investigator, Antiterrorism Training Supervisor, Small Arms Marksmanship and Non Lethal Weapons Instructor, Non Compliant Boarding Officer for Command’s Elite Visit Board Search and Seizure (VBSS) team.Duties, Accomplishments and Related Skills:Command investigator, conduct investigation on personnel misconduct on board the ship. Process Sailors offenses in violation of the Uniform Code of Military Justice through Non Judicial Punishment (NJP). Command Antiterrorism Training Supervisor, manages the Antiterrorism Program of the command. Conduct scheduled training and drills enhancing command readiness in support of Global War on Terrorism. Small arms and non-lethal weapons instructor, manages small arms and non-lethal weapons training and qualification program. Manages Command Urinalysis Program, responsible for the collection, packaging and submission of personnel urine specimen to Tripler Army Medical Center drug lab. Boarding Officer for the command’s VBSS team, led the team in boarding suspicious small vessel in open seas. Show less

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  Naval Air Station Jacksonville

  Jul 2015 - Jun 2018

  Antiterrorism Training Officer

  Antiterrorism Training OfficerDuties, Accomplishments and Related Skills:Antiterrorism Training Officer - Antiterrorism Training Team Leader, conducted training through simple and complex field exercises for 150 Naval Security Forces. Planned briefed and developed Antiterrorism drills for Naval Air Station Jacksonville. Execute and de-brief the drills. Record and managed all drills documentations and lessons learned. Identify deficiencies; and conduct corrective training to correct those deficiencies. Show less

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  Florida State College at Jacksonville

  Feb 2016 - now

  Public Safety and Emergency Management Adjunct Professor

  Adjunct professor of emergency management subjects for Associate Degree students for Florida State College, South Campus, Jacksonville, Florida.

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  Freelance

  Apr 2021 - now

  Information Technology Help Desk Support

  Retired Master at Arms of the United Sates Navy’s Security Forces after 25 years of dedicated military service. Help Desk Specialist with a background in customer service, data entry, and call center management. Adept in ticketing systems, operating systems, and hardware troubleshooting. Performed software installations, network configurations, and system diagnostics through hands-on technical training. Currently working towards CompTIA A+, Network+, and Security+ certifications to enhance technical aptitude. Seeking entry level position in any Infrastructure Technology (IT) position in order to build my career in IT. Show less

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  Mican Technology Inc.

  Aug 2021 - now

  Information Technology Specialist

  Work as IT customer service specialist for Florida Blue employees. Programs used were Active Directory Data Base and Ticketing System, Jabber Cisco Finesse, RSA SecurID Hard and Soft tokens issuance. Deals with Network configuration and support. Help users on any password reset and password configuration and any other issues related to access to Florida Blue network.