Mohamed Alee

Experience

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  EGYPTAIR

  Jul 2012 - Jun 2014

  Aeronautical Engineer Trainee

  Attending maintenance tasks carried out on the aircraft including engine and air frame

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  Convergys

  Sept 2014 - Nov 2015

  Listener care representative

  -Handling billing cases and technical troubleshooting.-Managing incoming calls and customer service inquiries-Identifying and assessing customers’ needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents Show less

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  British Council

  Nov 2015 - Dec 2015

  Examination Invigilator / Administrator

  • Checking Class environment according to checklists, BC and relevant Board requirements• Ensure the security of the examination papers • Ensure discipline of candidates is maintained

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  Egyptian Civil Aviation Authority

  May 2016 - Nov 2019

  Airworthiness Engineer

  -Conduct initial and regular inspections of establishments and individuals holding or applying for air carrier operating certificates and establishments engaged in aircraft maintenance, repair or modification.-Inspect aircraft, Advise of any deficiencies and detain aircraft suspected of being unairworthy or unsafe.-Inspect structural and mechanical systems of aircraft and ensure that these systems meet Egyptian Regulations and company standards of performance and safety.-Inspect work of aircraft mechanics performing maintenance, repair and overhaul, or modification of aircraft and aircraft mechanical systems to ensure adherence to standards and procedures.-Maintain detailed repair, inspection and certification records and reports. Show less

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  AMC Airlines

  Nov 2019 - Mar 2022

  Technical Development Engineer - Aircraft and Power plant Systems

  -Monitor mandatory modifications and review the service bulletins and airworthiness directives.-Provide guidance and support to the maintenance department, communicating changes, mandatory modifications and any necessary information or actions to be taken.-Assist and communicate maintenance requirements with the stores.-Evaluate the effectiveness and development of the maintenance program.

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  Egyptian Aviation Academy

  Jun 2021 - now

  Technical Training Instructor
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  Egyptian Company For Aircraft Maintenance (E.C.A.M)

  Sept 2021 - now

  Quality Assurance Engineer

  • Assist in establishing and renewing organization regulatory approvals and ratings / capability as required.• Liaise with regulatory authorities regarding matters affecting airworthiness, compliance and any necessary approvals thereof.• Ensure that any changes in regulatory or company requirements are reviewed, communicated and processed in timely and effective manner to all applicable standards and requirements.• Assist in managing a timely and effective review, amend and approval process for organizational documents such as but not limited to, expositions, manuals procedure and forms that ensure compliance and accuracy to company and regulatory requirements.• Ensure the control of all applicable records for audits and authorized personnel.• Assist in maintaining the quality system (internal and product audits, surveillance and spot checks) of Aircraft Maintenance Department according to Egyptian Regulations ECAR. Show less