Brad Beausoleil

Experience

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  United States Marine Corps

  Jun 1999 - May 2004

  Aviation Logistics Tactical Information Systems Specialist

  Provided IT support to MALS-39 from help desk support and desktop support technician's duties. I also was a HP-UX system administrator for night and mid-crew for a year.

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  Savage Systems

  Feb 2016 - Nov 2016

  Consumer IT support technician
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  Savings Institute Bank & Trust Company

  Nov 2016 - May 2019

  Information Technology Specialist
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  Berkshire Bank

  May 2019 - now

  Infrastructure support engineer (enterprise patching)

  • Identifying new patches, update baselines fixlets. • Creating new custom fixlets, tasks and policy actions using HCL Bigfix. • Installing, monitoring, maintaining, tuning, troubleshooting and upgrading BigFix clients. • Create software packages, pushing and monitoring installation progress as well as troubleshoot systems which failed to installed patches. Troubleshoot communication issues between clients and relay servers with BigFix • Perform day-to-day activities required to distribute application, software, patch packages using BigFix to end user hardware. • Create modify and customize Web Reports, performs administrative functions, including scheduling activities, managing filters, software versions, license information, software inventory • Create custom fixlets, analyses, scripting and relevance language to deploy software installation/uninstallation Show less